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Summer Intern - IT Service Operations (Onsite)
Summer Intern - IT Service Operations (Onsite)-March 2024
Portland
Mar 15, 2025
About Summer Intern - IT Service Operations (Onsite)

  Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

  Position Summary

  Looking for a great summer internship experience? Here’s your chance to gain valuable work experience with a leading health care provider.

  This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this position is onsite, located in Portland, Maine. Interns must live in Maine throughout the 12-week program. The pay rate is $20/hr.

  The intern will assist with strategic projects related to but not limited to the following:

  • Configuring of computing equipment, OS and software installation and basic hardware maintenance.

  • Coordinating meetings with end users to transition to new computers.

  • Assisting with the deployment and license management of supported hardware.

  • Adheres to all established hardware configuration standards.

  Job Description

  Education/Experience:

  High school diploma or equivalent required; Currently enrolled in two or four-year degree program such as Computer Science, Information Technology Management, or Data and Analytics is preferred

  Working knowledge of Microsoft Office products including Excel, or strong willingness to learn

  Experience working in an administrative and/or customer service oriented environment preferred

  Genuine Interest in IT Service Operations

  Skills/Knowledge/Competencies (Behaviors):

  Demonstrates an understanding of and alignment with Martin’s Point Values.

  Strong organizational skills

  Ability to handle confidential and sensitive information in a discreet and professional manner

  Ability to take direction from multiple individuals and prioritize tasks appropriately to meet deadlines.

  Ability to collaborate with team members and all internal departments

  Ability to be a consistent and positive member of a team with dedication to the success of the great team and organization

  Ability to function independently (good sense of judgment)

  Ability to provide the highest level of customer service both to internal and external customers

  Excellent interpersonal and communication skills

  Must exhibit all MPHC Culture and Values as well as core competencies

  Analytical and problem-solving skills with strong attention to detail

  Ability to prioritize tasks within an assigned project

  Effective time management skills

  Flexibility in tackling assignments of varying complexity

  If interested in multiple internship opportunities, please submit up to 2 applications.

  For more information, please visit https://martinspoint.org/meet-martins-point/about-martins-point And to see how we are supporting health in our communities, please check out our videos at https://vimeo.com/showcase/6578905

  We are an equal opportunity/affirmative action employer.

  Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]

  Martin’s Point Health Care is a progressive, not-for-profit organization providing care and coverage to the people of Maine and beyond. The organization operates six primary care health care centers in Maine and New Hampshire, accepting most major insurance plans. Martin’s Point also administers two health plans: Generations Advantage (Medicare Advantage plans available throughout Maine and New Hampshire), and the US Family Health Plan (TRICARE Prime® plan for active-duty and retired military families in northern New England, upstate New York, and western Pennsylvania). For more information, visit https://careers.martinspoint.org .

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