Description

　　The Port Authority of New York & New Jersey offers paid internships, providing students with the opportunity to work with experienced professionals on assignments critical to building, operating, and maintaining transportation and infrastructure assets in New York and New Jersey. Assignments include hands-on projects where interns quickly become part of the team and help the agency with its mission of keeping the region moving. The diversity of our businesses creates a variety of opportunities for students to gain exposure to the work of a first-class public agency.

　　The Chief Security Office is looking for a Process Improvement intern to join their Resource Management & Planning team!

　　About the Chief Security Office and Resource Management & Planning Unit:

　　The Chief Security Office (CSO) is a pivotal division within the Port Authority, tasked with ensuring the safety and security of the Port Authority's assets, including its customers, employees, and critical infrastructure. OCSO is structured into several specialized units including Resource Management and Planning (RMP), each focusing on different aspects of security and operational management.

　　RMP supports all departments under CSO. It assists in vital administrative functions such as contract administration, data analytics for crime and financial statistics, process improvement initiatives (e.g. automation), purchasing equipment, and managing requests for office space and vehicles. RMP is essential in ensuring that each unit has the resources and tools required for efficient operation.

　　Responsibilities:

　　Support the identification, development, implementation, and tracking of continuous improvement initiatives across the Chief Security OfficeCollect, analyze, and present data related to continuous improvement in CSODevelop resources and training to share continuous improvement methodologies Prepare reports and presentations based on findings from data analyses, customer surveys and/or stakeholder workshopsCollaborate with different CSO units to understand their needs and integrate digital solutions into their workflowsDevelop and implement digitization and automation solutions to streamline operations, reduce manual workload, and enhance efficiency

　　Qualifications:

　　Enrollment in an undergraduate or graduate program through the Fall 2024 semester (August 2024 or beyond)Experience with Microsoft apps such as Word, Excel, Power Platform, PowerPoint, Outlook, Teams, SharePoint, OneDrive, etc.Excellent written and oral communication skillsInterest in contributing to the success of the New York and New Jersey regionInterest in public service and/or transportationWillingness to learn

　　Desired:

　　Criminal Justice, Emergency Management, Public Administration, Business, or a related major Interest in Public Safety career field and working closely with security professionals Experience and interest in one or more of the following areas: process improvement (e.g. Lean), Design Thinking, and/or change management Creative thinking and openness to learning new technologies and methodologiesFamiliarity with data visualization tools (e.g. Tableau and Power BI)Familiarity with PowerAutomate, RPA, or similar toolsAbility to handle sensitive information with discretion and integrity

　　Internship Details:

　　The start date will be Thursday, May 30 with an orientation that will take place at 4 World Trade Center in Lower ManhattanThe internship will last 12 weeks, ending on Friday, August 23This is a full-time internship (generally 5 days per week at 7.25 hours of work per day plus a 45-minute break)The format is expected to be hybrid, 2 days virtual and 3 days in-person at Port Authority Technical Center in Jersey City, NJThe hourly salary range is $17.20 to $28.85 (the hourly salary is determined by internship type and school year)These details are subject to change

　　How to Apply:

　　Click "Apply Now"Follow the promptsPlease submit the following with your application:A resume that clearly indicates your expected graduation dateA cover letter detailing why you want to intern at The Port Authority of New York & New Jersey

　　Note: the selected candidate will be required to undergo a background investigation conducted by the Port Authority Police Department (PAPD)

　　How to Apply:

　　Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

　　Only applicants under consideration will be contacted.

　　About The Port Authority:

　　Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

　　Equal Opportunity Employer

　　The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.