Position Overview

　　At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Strategy & Planning Advisor within PNC's Intelligent Automation organization, you will be based in Pittsburgh, Cleveland, Birmingham or Dallas. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.

　　Intelligent Automation sits at the intersection of business, innovation, and artificial intelligence (AI) to enable PNC's businesses to transform. We solve the bank's toughest problems while improving customer and employee experiences. As a Center of Excellence (CoE), we work hand in hand with different line of businesses and their technology teams to identify and help deliver high value business opportunities, maintain and enhance AI technologies and capabilities, and bring new AI technologies into the bank.

　　Our group functions starts with Business Consultants who scan for strategic, high-value, innovative opportunities. Then we bring our expertise across several AI domains including Generative AI, Conversational AI / Virtual Assistant, Data Science, Machine Learning Engineering, Document AI, and Robotic Process Automation. Finally, we have a Research and Development arm that assesses emerging technologies.

　　We are looking for the following skill-set for this role:

　　Strategy consulting background, preferably from a Consulting company.

　　Responsibilities include doing current state assessment of business functions, typically the Operations space and create opportunities for efficiency, revenue growth, customer experience, speed to market, etc.

　　Knowledgeable of Artificial Intelligence (AI) technologies, a plus

　　This is a business, strategy role, therefore no particular application knowledge needed.

　　Business Administration, Strategy, Innovation degrees and/or experience

　　Ability to work independently and mentor or direct team of junior associates.

　　Job Description

　　Supports strategic initiatives to understand, analyze, recommend and deliver strategy and planning solutions.Supports team in providing expertise to create the definition, understanding and framing of complex business initiatives.Executes advanced planning, analysis, solution development and presentation for strategic initiatives. Ensures quality and accuracy of data elements relative to the initiatives.Analyzes and recommends solutions for key initiatives. Develops and delivers structured and compelling presentations to highlight key findings and makes recommendations to key decision makers within the company.Collaborates with the line of business to implement recommended strategic solutions.

　　PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

　　Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

　　Competencies

　　Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

　　Analytical Thinking - Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

　　Business Process Design - Knowledge of business process design techniques that encourage a critical, fresh look at key processes and focus on optimizing organizational performance; ability to apply this knowledge appropriately to diverse situations.

　　Data Gathering and Analysis - Knowledge of data gathering and analysis tools, techniques and processes; ability to use these to gather and analyze data on the learning needs of a target population.

　　Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

　　Influencing - Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

　　Planning: Tactical, Strategic - Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

　　Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

　　Strategic Thinking - Applies organizational acumen to identify and maintain focus on key success factors for the organization.

　　Work Experience

　　Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

　　Education

　　Bachelors

　　Additional Job Description

　　Benefits

　　PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

　　Disability Accommodations Statement:

　　If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

　　Equal Employment Opportunity (EEO):

　　PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

　　California Residents

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