At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight" It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com

　　 Strategic Account Executive - Role Description

　　(Virtual Role)

　　The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, sales growth, renewal motions, and client management for their assigned (1-6) industry-based accounts.

　　The Strategic Account Executive is responsible for the end-to-end revenue retention, sales growth, and renewal of strategic accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our "One Alight" advantage for the entire portfolio (Benefits, Payroll, Cloud, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for exceeding annual sales goals by leading and executing the expansion of Alight services within their assigned accounts developing relationships with clients to understand customer needs. The individual must be capable of executing the full sales cycle, understands our competition, able to effectively collaborate with Alight support and solutions colleagues, and be the trusted advisor to their assigned clients.

　　Responsibilities:

　　 Domain expertise

　　The sales executive ideally has a background in either Benefits or Payroll and will become a generalist in the entire Alight portfolio.Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to the sales process and product solutions.

　　 Sales process

　　Retains clients, maintains sustainable relationships, and understands all of our competitorsAbility to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - this individual is a strategic sellerBuilds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight's offerings and advantages over competitorsDrives renewals and executes end to end expansion sales within customer basePursues and develops new opportunities, and expansion opportunities at named accountsCreates and overall client plan that includes account mapping and renewals, retention, and overall strategic planIdentifies key success measures for solutions within account and then manages to the planQualifies, documents and updates opportunity and pursuit strategy throughout sales processLeverages strategic customer relationships to deliver sales growth across multiple relationships across HR, IT and FinanceProactively communicates successes, opportunities, and account direction to internal leadershipLead high-level discussions at the corporate level of the Strategic AccountDevelops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope managementCollaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentationDemonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growthEnsures client satisfaction and continuously monitors ongoing client satisfaction throughout all phases in the sales cycleProvide timely and accurate sales forecasts and reports to inform management's strategic decision-making

　　 Client Relationship Management

　　Serve as a strategic partner/trusted advisor, understanding client needs and l marketing dynamics to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trustDevelop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goalsPrioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectivesDeploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlinesDevelop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goalsEnsures client satisfaction and continuously monitors ongoing client satisfaction

　　Qualifications

　　 Formal education and certification

　　Bachelor's degree preferred

　　 Knowledge and Experience

　　15+ years professional sales experience or 15+ years in either Benefits or Payroll firm experience and required to quickly become a generalist in the entire Alight portfolio with training Experience with both inbound and outbound lead generation, customer service, strategic based selling techniquesExcels in the areas of strategic sales methodology, forecasting accuracy, process and sales leadershipExceptional presentation skills at the C-Suite levelProven Strategic Thought LeaderConsultative strategic seller that can demonstrate valueHighly analytical approach to defining client outcomes and articulating valueAbility to use facts and data to tell a story that leads to salesAbility to inspire the team and excite the organization to rally behind the strategyMaintains strong content knowledge across entire Alight portfolioProven ability of working under pressure with resilience and tenacityProven ability to be a proactive leaderProven ability to create energy and focus in highly matrixed teamTravel Expectation 10 - 25% (will vary but historical has been 50% +) of the time (sometimes on short notice) to support meetings with clients

　　By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

　　Our commitment to Diversity and Inclusion

　　Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

　　As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

　　Diversity Policy Statement

　　Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

　　Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

　　Authorization to work in the Employing Country

　　Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. #LIRemote

　　Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

　　We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

　　Pay Transparency Statement: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $166,500.00/year (for full time employees) and the estimated maximum base salary for this role of $264,300.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

　　DISCLAIMER:

　　Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

　　Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.