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Store Manager
Store Manager-January 2024
Knoxville
Jan 19, 2025
ABOUT KOHL'S
Kohl’s is an omnichannel retailer with over 1,100 stores stocked with amazing products—including national and exclusive brands their customers know and love. The company’s purpose is to inspire and em
10,000+ employees
Consumer Goods & Services, Fashion & Beauty
VIEW COMPANY PROFILE >>
About Store Manager

  Kohl’s mission is to inspire and empower families to lead fulfilled lives; you are tasked with bringing this into action. Your role will be to drive a first-class omnichannel experience by promoting a hospitality mentality for all Kohl’s Customers and Associates. You will promote associate development, ensuring Kohl's Best Practices, communication, business analysis and expense management. Analytical and adaptable in nature, this role leverages tools and reports to make sound business decisions.

  KEY RESPONSIBILITIES

  PRIMARY RESPONSIBILITIES

  Recruit, interview and hire talent

  Develop staffing plans for key store roles

  Analyze workload strategies, sharing findings with store staff and leadership to develop action plans

  Collaborate with the store executive team to develop and execute associate retention strategies

  Foster a collaborative and engaged environment, addressing and managing associate concerns

  Drive Associate Engagement and Development through effective communication, feedback and recognition

  Oversee the development and coaching of all associates, including the appraisal process for the purpose of recommending and executing on promotions or other changes in position

  Demonstrate and promote a hospitality mentality on the sales floor, ensuring a best in class customer experience

  Direct store visual workload ensuring company merchandise presentation directives and merchandise standards reflect Kohl's Brand

  Monitor pricing and markdown accuracy ensuring inventory disposition are in compliance with Kohl's Best Processes

  Make informed decisions to support store expense management (e.g. payroll, productivity, shortage)

  Oversee store Cash Office, Service Desk, and Building Safety standards are maintained and take appropriate action when necessary

  Oversee the execution of all merchandising directives

  Oversee localization and merchandising efforts ensuring merchandise is properly placed throughout the store

  Review business reports for merchandise opportunities and take action to drive sales

  Maintain and enhance relationships with vendors and community partners

  Exercise good judgment and discretion in making management decisions

  As a Store Manager, you are the CEO of your store. You are tasked with leading the store executive team and will drive results by ensuring sales growth. Development is a key part of Kohl’s culture which is why you will oversee training and provide development recommendations to associates. Keeping in mind collaboration and engagement, Store Managers will also promote engagement through KVP (Kohl’s Volunteer Program) participation and by creating partnerships with Executives and Key Leaders. The manner in which you perform these responsibilities will vary depending upon on many factors, including the store at which you work, the composition of the store team and your experience. This is a salaried, full-time position; the number of hours may vary from week to week.

  KEY QUALIFICATIONS

  REQUIRED

  Minimum 3-5 years store management experience in a high volume, big box environment

  Experience in leading and developing large teams

  Experience working in a fast paced and changing environment

  Ability to multi-task, while being attentive to Customers and remaining flexible to the needs of the business

  SPECIAL REQUIREMENTS

  Ability to lift 50 pounds on an occasional to frequent basis. Greater than 50 pounds = 1 Associate per 50 pounds with or without an accommodation

  Ability to spend up to 100% of work time standing or moving about the departments within the store

  Physical activities include bending, lifting, climbing, carrying, walking and/or reaching on a frequent basis with or without an accommodation

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