Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all food service products. Prepare and serve coffee, gelato, deep fried desserts and sandwiches. Focus on driving sales through suggestive selling, sampling and promoting sales events. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environmentProvide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their businessGreet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach itemsEffectively communicate with customers and respond to questions and requests in a timely mannerOperate equipment (e.g., bailer, compactor, espresso machine, coffee machine, blender, toaster, fryer, knives) according to company guidelines; maintain working knowledge of all Food Service equipmentFollow basic product handling procedures; assist with product production, packaging, presentation, rotation and replenishment; ensure in-stock position of available productGain and demonstrate a high level of operational execution, product skills and process skillsEnsure consistent execution of all Food Service standard operating procedures (SOPs)Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of products during sales eventsCommunicate code dating issues and shrink opportunities and monitor product quality to reduce shrinkCreate a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvementPlan work duties appropriately during the scheduled shift to accomplish all assigned tasksMaintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, moppingAdhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraudAssist general team members as neededPhysical demands include, but are not limited to, walking on uneven ground, turning, standing, reaching stooping/bending, lifting/carrying objects 3 to 60 lbs., and pushing/pulling objects 500 to 15000 lbs.; occasional lifting/carrying objects more than 60 lbs. and exposure to coolers and freezers (0o-40o)Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
High school education/GED or currently enrolledEffective interpersonal, communication and customer service skillsAbility to work in a fast paced environment; takes initiativeFriendly, approachable and outgoing demeanor/team playerSound judgement/decision making skillsAbility to read/interpret documents; basic math skills
Desired Previous Job Experience:
Experience making a variety of coffee drinks
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: Midwest
States: Wisconsin
Keywords:
Jobs at Metro Market: At Metro Market, our values are rooted in the Midwest -we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: WI || Oconomowoc || 1300 Pabst Farms Circle || 53066 || Roundy's || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None