Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

　　As we continue to build...

　　We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

　　

About the team + role

　　We’re looking for an experienced Program Manager to join our growing Research PgM team.

　　In this role, you’ll establish and maintain team-wide programs and operations, including creating and managing processes to support research logistics and tools for the team. The ideal candidate is a problem solver who takes responsibility and ownership to make processes or programs run smoothly, and who has the ability to understand the team’s needs and dynamics, including as they evolve. This role requires some project management experience, as well as a general sense of the research process, and research's impact on product design and development. Strong organization skills, communication skills, and the ability to manage complex logistics are mandatory.

　　The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

　　

What you’ll do

Build out and create resources for programs such as research best practices, onboarding, processes and vendor managementManage all research systems and tools, including the procurement process, access management and renewalsDrive contractor and agency process for research: (outreach, procuring, legal and compliance clearance, hiring, onboarding, offboarding) Ensure renewals and approvals are taken care of.Predict roadblocks and obstacles and establish meetings or integration points between teams. Prioritize competing needs with good reasoning and creative solutionsCreate and manage processes and relationships between Research and cross-functional partners, including e.g., compliance, legal, securityIdentify the need for new internal processes, templates, and guidelines to improve team efficiency, and refine and optimize processes and documentation over timeTrack and manage research operational items (e.g. NDAs, gift cards, facilities requests)Improve and standardize our research process, including tools, templates, processes and schedules.Highlight timely issues that researchers face, and take quick action to resolve themFind and implement new ways to improve the effectiveness and development of the research team (e.g., conferences, speakers, training, new tools, etc.)

What you bring

7+ years experience as a program manager, or project manager with a background in operations, supporting teams, and developing relationshipsExperience working with research/user experience or related teamsTrack record of operating independently, being detail-oriented, and delivering results in a highly organized mannerExperience in a fast-paced environment that requires independent time management, task prioritization, and experience identifying problems and working toward solutionsCommunication skills for interacting with researchers or other internal stakeholders, and study participantsExperience working with traditional Research tools & vendors (Ethnio, Qualtrics, Sprig, Suzy, dscout, Dynata)

What we offer

Market competitive and pay equity-focused compensation structure100% paid health insurance for employees with 90% coverage for dependentsAnnual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefitsDedicated mental health support for employees and eligible dependentsGenerous time away including company holidays, paid time off, sick time, parental leave, and more!Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the chart below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

　　US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA; Washington, DC

　　US Zone 2: Denver, CO; Westlake, TX; Chicago, IL

　　US Zone 3: Lake Mary, FL

　　Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

　　Zone 1 (Menlo Park, CA; New York, NY; Seattle, WA; Washington, DC)

　　$145,000—$170,000 USD

　　Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

　　$128,000—$150,000 USD

　　Zone 3 (Lake Mary, FL)

　　$113,000—$133,000 USD

　　Click here to learn more about Robinhood’s Benefits.

　　We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

　　Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please review the specific policy applicable to your region: Canada Applicant Privacy Policy / UK/EEA Applicant Privacy Policy / US Applicant Privacy Policy