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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
Team
The Hardware Reliability Engineering team is hyper-focused on the reliability and maintenance of the hardware powering the ServiceNow Enterprise Cloud. Our team works hard in a fast-paced and ever-growing environment, but we have fun doing it.
Role
The Hardware Vulnerability Engineer will be an integral part of the Cloud Hardware Organization and closely partner with other Cloud and Security teams. This role will require a deep technical understanding of security and the ability to understand ServiceNow architecture with a focus on the remediation of hardware specific vulnerabilities for server and storage devices.
What you get to do in this role:
Work with Security and Cloud teams to review, monitor, triage, and remediate vulnerabilities with a focus on server and storage hardware, along with PDU and other out-of-band devices
Partner with stakeholders to drive down vulnerabilities, develop long-term mitigation strategies
Assist with large-scale deployments across ServiceNow’s global cloud environment to meet our strict security and compliance standards
Generate metrics and reporting to show the program and performance against SLAs
Work directly with vendors (Dell, Raritan, Pure Storage, etc.)
To be successful in this role you have:
2+ years of relevant experience in cybersecurity and vulnerability management
6+ years supporting enterprise hardware at scale, including low-level firmware deployment
6+ years working in Linux in large scale environments, including Linux security features
Excellent written and verbal communication skills, requiring direct communication with external vendors and senior leadership
Experience with vulnerability management tools, a strong technical understanding and experience assessing vulnerabilities for server hardware, storage devices, and out-of-band management devices
A strong team player who is proactive and driven to achieve results
Industry certifications or training and experience (CISSP, CCSP or relevant GIAC) certifications are a plus
Linux scripting experience, including development of automation tools, information gathering scripts, and monitoring scripts a plus
Experience with ServiceNow Platform a plus
GCS-23
For positions in the Seattle metro/Kirkland areas, we offer a base pay of $158,500 - $277,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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