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Sr. Staffing Administrator
Sr. Staffing Administrator-November 2024
Aurora
Nov 17, 2024
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Sr. Staffing Administrator

  Description

  At Amazon, we are working to be the most customer-centric company on earth. To get there, we

  need exceptionally talented, bright, and driven leaders. If you would like to help us build the

  place to find and buy anything online, this is your chance to make history.

  The Workforce Staffing (WFS) team is looking for a non-exempt Sr. Staffing Administrator. The

  Sr. Staffing Administrators are the primary candidate facing members of our field teams, serving in

  both executional and decision making roles. Sr. Staffing Administrators will be responsible for

  ensuring that our candidates and stakeholders experience the highest level of Customer

  Obsession. In this high volume hiring space, you will support staffing project initiatives, daily

  assignments, and general task completion. In this multi-purpose role; you will execute candidate

  engagement and optimization for a defined geography (node). The Sr. Staffing Administrator will focus on owning the tactical development and delivery of community engagement plans,

  supporting labor demand plans for multiple sites across the node, and execution of candidate

  engagement activities. You will be an analytical thinker who can see around corners and

  demonstrate a passion for process improvement, candidate experience and onboarding process

  improvement. You will work with a team of Sr. Staffing Administrator who thrive in an innovative,

  fast-paced environment. Our WFS node teams work flexible schedules, shifts, and areas to

  include evenings. We roll up our sleeves, work hard, have fun and make history

  Key job responsibilities

  Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on

  labor projections to meet the labor order demands and fill on-time. Completes post-event

  audit of event and communicates event metrics to staffing leadership

  Meets critical deadlines for initiating background screening and completing drug test

  process to achieve labor orders

  Ensures 100% compliance for work authorization documentation for associates

  Consults with applicants on the best match for their desired position and available

  opportunities in Node

  Guides applicants through the hiring process in accordance with Amazon’s policies and

  procedures

  Effectively executes NHE activities including Greeter, Welcome Event Presenter,

  Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test

  Administrator

  Serves as the lead to pre plan, execute, and audit New Hire Orientation (NHO)

  (proctored) or (virtual). Communicates and coordinates with site HR and Operations

  Leadership team for proctored NHO greeting. Completes post-even audit of proctored

  NHO event and communicates event metrics to site and staffing leadership

  Utilizes Applicant Tracking System to move candidates through the application process

  and updates appointment arrival status for NHE and NHO

  Initiates Candidate onboarding and matching them to the proper requisition

  Resolves candidate escalation issues by contacting them to identify issues, offering to

  reschedule them, or assisting candidates who are having virtual NHO technology issues,

  or assistance with any other concerns

  Partners with Staffing Manager to support community groups such as workforce

  development agencies or local community colleges to leverage grassroots sourcing

  channels to develop talent communities to fill positions

  Contacts candidates with cleared contingencies in order to eliminate risk of not meeting

  labor orders

  Ensures all documents are scanned into the digital file management system

  Trains Staffing Coordinators, Staffing Administrators, and Staffing Ambassadors on best

  practices and ensure standard work is followed

  Maintains confidentially on candidate sensitive topics.

  Tracks and maintains statistics on effectiveness of Recruitment through weekly reports

  on recruiting data for presentation to HR leadership and business partners

  Must be able to travel as needed to conduct events in various locations within your

  designated Node or assigned geographical area. Transports NHE supplies and materials

  to/from off-site hiring events

  Staffing Coordinators are required to work a flexible schedule. This means a varying

  shifts to include evenings and weekends in multiple sites. Overtime may also be required

  to support the needs of the business

  Local travel up to 75% required – National travel up to 10% of the time

  We are open to hiring candidates to work out of one of the following locations:

  Aurora, CO, USA

  Basic Qualifications

  Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

  Experience with Microsoft Office products and applications

  Experience working in human resources or staffing functions

  Experience in HR transactional processes or Screening Services

  Preferred Qualifications

  3+ years of experience in a fast paced, customer oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or other related field

  Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce

  Prior experience working in Human Resources, Staffing, or Recruiting is preferred

  Exceptionally strong interpersonal verbal/written skills

  Ability to work with very diverse groups of people at all levels of authority.

  Flexibility and adaptability in dealing with rapidly changing priorities and demands necessary, including daily work location and business line support.

  Ability to work in a complex organization that is fast-paced and constantly changing to meet current challenges. This position must function in this environment on a daily basis and react quickly to meet pressing needs.

  Must have strong initiative and the ability to work independently with minimal direction/supervision.

  Excellent problem-solving skills and the ability to meet competing deadlines under pressure while maintaining accuracy and strong attention to detail

  Bilingual written/speaking is desirable

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $33,800/year in our lowest geographic market up to $81,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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