Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
What you get to do in this role:Define and implement a data strategy and roadmap for ServiceNowDefine policies and establish standards for modeling, structuring, naming, describing, securing, and. formatting dataWork with business and IT leadership to define and document the data architecture for enterprise data assetsDevelop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitionsProvide direction and guidance in the implementation of data warehouses, marts, cubes and universes to support analytic work product requirementsLead efforts to implement a reference data and master data management strategyBuild and lead the data-architecture practice in support of strategic business and IT goals. Effectively work across team boundaries to establish data architecture and provide guidance to individual teams.Design and develop end to end robust, scalable data ingestion pipelines and data platform architecture that will support the analytical and reporting needs of the various business organizations.Work closely with the Data & Analytics team to help build the backend solutions for reporting, dashboarding, and analysis.Ability to architect and build an end to end data platforms.Strong understanding and experience building ELT/ETL solutions for both structured and unstructured data sets.Launch and support new data models that provide intuitive analytics to internal customersPrototype new technologies and implement innovative solutions to enable teams to consume and understand data faster.Leverage business and domain acumen to interpret and translate business requirements to architecture/technology plans.Qualifications
To be successful in this role you have:
1) Leadership: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.2) Core Behavioural:Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.3)Technical/functional
Gathering and analysing data, leveraging understanding of data flows, automation, and algorithms to identify insights that support decision-making. Planning and prioritizing work to meet commitments aligned with organizational goals and future possibilities, using breakthrough strategies.Highly Skilled Database Administrator - Postgres and Mysql/mariadb.Excellent with OS -Linux/RHEL. Engineers logical and physical data models, including those that mirror SN schema, distribution, and volumes to drive realistic simulations to support and inform business decisionsLeads self and others to ensure successful project completion, managing more than one project and priorities simultaneously: reviews and updates program/project management best practices and established processesMentors' others in understanding organizational priorities; translates deep business and industry understanding to leadership, partners and team, in an easy-to-understand mannerConsistently develops new and creative approaches and embraces calculated risk to accomplish short- to mid-term goals in the face of ambiguity and/or resistance from other groupsDemonstrates advanced ability to test a system: investigate, measure, validate, or verify other quality attributes of the system, such as scalability, reliability and resource usage, against various workloads to define tolerance boundaries for real world applicationsMakes decisions based on theory or concepts when solving problems of a highly complex or technical natureExperiments with a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomesImproves Observability within ServiceNow infrastructure by actively refining existing telemetry while also defining new metrics and monitoringLeads and guides efforts on continuous improvement; has a knack for identifying and seizing opportunities for synergy and integrationJV20
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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