Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & Qualifications
Description
UKG is seeking an energetic, customer-focused individual to implement our UKG Pro offering. As a Solution Consultant, you will be responsible for the high-quality, complete implementation of our core HRMS product.
This is a remote/virtual based position
Primary Duties and Responsibilities:
• Provide consultative product and subject matter expertise to customers, sharing best practice recommendations
• Coordinate and perform lifecycle of assigned launch projects in compliance with UKG's launch methodology (i.e. Business Analysis, Scoping, System Configuration, Data Mapping, Parallel Testing, Live Processing and Support Transition)
• Provide analytical and design expertise, system configuration, data mapping, testing and client support of live payroll processing
• Lead customer meetings as appropriate
• Obtain appropriate customer sign offs on each required phase, ensuring customer satisfaction and quality at each milestone
• Provide accurate and timely information regarding project status, travel & expense, and project hours to the work report system
• Meet project task milestone and due dates
• Coordinate and oversee project tasks assigned to other internal resources, when applicable
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Track, manage, and oversee resolution of open project issues/items in a timely manner
Qualifications
Basic Qualifications:
• 3+ years' experience implementing HR or Payroll solutions or equivalent payroll experience
• Ability to travel up to 25%
Preferred Qualifications:
• Bilingual Preferred (English/French, Written/Verbal)
• Proven experience managing implementation projects with a high degree of quality and completeness
• Experience successfully managing project resources, both customer and internal; working with those resources to manage aggressive project timelines
• Proven leadership within an implementation team; ability to coach, train, mentor, lead, and influence others
• Experience in a technically oriented customer service organization
• Ability to handle multiple tasks/projects under tight deadlines
• Comfortable working in an environment in which businesses processes, tools, etc. are continuing evolving
• Ability to deal with ambiguity and adapt to meet changing scope and resource situations
• Strong analysis, change control, task management and time management skills
• Excellent consulting skills with attention to detail
#LI-Remote
Disclaimer
*Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites.
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].