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Sr. Sales Support Manager-1
Sr. Sales Support Manager-1-March 2024
Philadelphia
Mar 24, 2025
ABOUT ALIGHT SOLUTIONS LLC
Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of servic
10,000+ employees
Technology
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About Sr. Sales Support Manager-1

  Reference #: R-27184Sr. Sales Support ManagerOur story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! We want you to join our 22,000 employee company with 25 years of industry experience. Be Real with Alight and help us re-imagine how people and organizations thrive.

  As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Commercial Operations business group within Alight. This position can be virtual. As an Opportunity Manager you will report directly to the Director of Sales Operations.

  Your Impact As A Sr. Sales Support ManagerJob Responsibilities:

  Strategic Sales LiaisonSeek to drive frictionless selling as a strategic liaison for contractual, governance, & approval processes required for complex opportunities.Support our Win Strategy by supporting scheduled meetings, aligned outcomes while driving/leading critical next steps.Ensure appropriate documentation of necessary approval processes as well as roles & responsibilities of the opportunity team.Deal ManagementEnsure adherence & utilization of the AlightWay methodology from the point of proposal development through the closed one status.Administer functions include contract research, validation of price quotes, business approvals, contract/order form drafting, and order structuring requests for varying levels of deal size and complexity.Serve as a trusted advisor to field sales on pricing, product configuration, discounting best practices, and business terms to support the sales effort.Collaborate and build proactive, positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes, determine best practices, and work efficiently.Ensure compliance with published sales and business approval policies. Be a sales advocate & partner with internal organizations to understand complex sales issues.Strive to meet or exceed published service level agreements

  You Bring Knowledge and ExpertiseRequired Experience:

  Associate's or bachelor's degree preferred or relevant experience.2-4 years of Pricing, Deal Desk, Finance and/or Sales Operations experience.Experience in Salesforce reporting and data fields and can source and pull data from large datasets.Professional experience in data analysis to produce meaningful insights related to deal modeling.Highly detail-oriented while still able to see the big picture.Capability to execute complex processes & procedures.Able to work effectively in ambiguity and possess a positive, can-do attitude.Effective oral and written communication skillsWe offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

  DISCLAIMER:

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. affirmative action employer.

  Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an

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