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Sr Sales Executive - Customer & Industry Workflow (Customer Service Management)
Sr Sales Executive - Customer & Industry Workflow (Customer Service Management)-February 2024
Bangalore
Feb 18, 2025
About Sr Sales Executive - Customer & Industry Workflow (Customer Service Management)

  Company Description

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  Job Description

  The Solution Sales Executive will oversee the market success of ServiceNow's Customer Service Management products. These products are built on our market-leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

  What you get to do in this role:

  The Solution Sales Executive builds relationships with clients while achieving quarterly and annual sales quotas for an assigned product line and territory.Drive sales opportunities and business relationships with influential contacts within the Customer organizationFocus on understanding an organization's plans and how ServiceNow solutions map to theseManage and nurture accounts to ensure customer satisfaction and guide additional revenue streamsOrganize resources necessary to further the sales cycle (e.g. Solution Consultants, Customer Service, Marketing, etc.)Use internal technology to manage leads, providing accurate forecasting, territory plans, and goalsUse Data Management through all sources such as CRM, social media, search engines, and pressOccasional travel for training or meetings may be requiredQualifications

  To be successful in this role you have:10+ years in sales (15+ overall Exp) with success generating new business sales of enterprise-class Customer Experience solutionsAdvanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies would be idealExperience selling into Telecommunications, Information Technology, IT Enabled Services is preferred (not mandatory)Experience with the sales process with the ability to navigate and progress short and long complex sales cyclesUnderstanding of business sales processesBachelor's degree in business, marketing or related disciplineTravel required: 30-50%Additional Information

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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