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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
What you get to do in this role:
Proactively engage with the EMEA management team to identify, prioritize, develop, and execute a quarterly enablement plan; create and maintain a local training calendar
When developing plans, always think about the Partner and how we can enable them to be an extension of our sales team
Identify gaps in knowledge and processes and work with necessary Managers and Directors to ensure rapid deployment of training and tools needed to address.
Drive community and collaboration through the wider Enablement team
Prioritize needs around 3rd party training and events, work to secure budget, plan and deliver events
Participate in the creation and delivery of all enablement activities including Sales Kickoff and other enablement events
Coach at the Manager and Director level
Leverage assets from the global programs to drive knowledge acquisition and skills development
Be maniacal about metrics and impact
Build content and facilitate deliveries as appropriate
To be successful in this role you have:
Strong experience in training and enablement, ideally in technology organizations with a demonstrated track record of successfully executing advanced sales training and enablement programs
Preferably experience working in a sales role
Work with SMEs (both internal and external) to capture knowledge and real-world experience to be delivered within enablement initiatives and programs
Determine the appropriate vehicles (training, tools, portals, resources, etc.) to deliver the desired outcomes
Highly responsive to internal customer requests
High energy level and a “can do” attitude
Effective time manager, capable of developing the strategy and delivering/executing on the tactics on multiple projects, on time and on budget
Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
Diplomacy, integrity, and presence that enables you to work effectively at all levels within large organization
Positive demeanor, with a sense of purpose and the ability to have fun
Hands on experience and in depth understanding of virtualization, storage and data protection, security and/or cloud computing products will be a significant plus
Understanding of what motivates your internal customer
Ability to travel
JV20
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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