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Sr. Program Manager, Japan Consumer Innovation, Vendor Success Program
Sr. Program Manager, Japan Consumer Innovation, Vendor Success Program-November 2024
Tokyo
Nov 21, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Sr. Program Manager, Japan Consumer Innovation, Vendor Success Program

  Description

  Japan Consumer Innovation (JCI) is seeking a Program Manager in the Vendor Success Program (VSP) who contributes to our vision to be the partner of choice for vendors to invest in for growth. This role brings together business skills, empirical data, social engagement and external technology into learning about Amazon operations, product and programs for selling partners that increase and maximizes selling partner knowledge and capabilities. It's a unique opportunity to get broad exposure to Amazon Retail leadership and partner teams worldwide. If you love a challenge and have a passion to transform Amazon JP selling partner capabilities, we want to talk to you.

  Key job responsibilities

  The Vendor Success Program (VSP) aims to engage JP tail vendors across all Product Families to improve selection breadth, quality, conversion, traffic and availability. VSP manages vendors as scale by investing in technology and process improvements that will allow us to automate where possible core business actions and engagement with/for vendors to drive growth. To be successful in the role, the candidate must set direction for VSP and align the strategy and approach with senior stakeholders across PFs and WW teams. They are accountable for JP level QBR goals and conduct regular reviews with business stakeholders to set prioritization according to business need. They serve customers across multiple complex domains yet must stay customer obsessed for Vendors’ ensuring their needs for growth are met. They must also drive business and operational priorities across multiple categories and programs. Given the complexity of the programs, they must leverage mechanisms to ensure teams stay focused, audit inputs and outputs appropriately, and create clarity for objectives and results delivered.

  We are open to hiring candidates to work out of one of the following locations:

  Tokyo, 13, JPN

  Basic Qualifications

  Bachelor’s degree or equivalent experience

  5+ yrs experience in program management, sales, or product management

  Business level of Japanese and English

  Demonstrated ability to dive deep, earn trust, effectively communicate, and build & manage strong relationships with internal stakeholders and senior leadership to drive alignment, key decisions, and results.

  Exceptional verbal and written communication skills. Possess excellent judgement and strong attention to detail, problem solving, and a data-driven analytical approach.

  Proven ability to work back from a problem statement, analyze the solutions available, conceive new ones and design a step by step execution plan to build the solution and continuously improve

  Preferred Qualifications

  SQL and advanced Excel Skills

  MBA

  Experience creating growth strategy, including implementation

  Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

  https://www.amazon.jobs/en/landing_pages/passivesmoking

  就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

  https://www.amazon.jobs/jp/landing_pages/passivesmoking

  The salary information can be provided individually prior to the 1st interview

  賃金に関する条件は、1次面接の前に個別にご案内することができます

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