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Sr. Professional Services Consultant
Sr. Professional Services Consultant-September 2024
Sep 22, 2024
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Sr. Professional Services Consultant

  Company Description Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Job Description Your Career 

  As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

  Your Impact

  Collaborate with the technical lead to devise a comprehensive log ingestion strategyContribute to the development of detection strategies based on industry best practicesArticulate a step-by-step process to ensure the ingestion of high-quality log sourcesMonitor and optimize log sources for optimal performanceCreate meticulous and effective correlation rulesFine-tune log sources and correlation rules to enhance system efficiencyServe as the subject matter expert (SME) in SIEM, correlation, and log source ingestionServe as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAMLeverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategiesCollaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security postureIdentify opportunities to enhance analyst alert handling through automationFoster collaboration with internal and external teams to drive product adoptionProduce technical documentation detailing SIEM aspects of the engagementOccasionally travel to customer meetings and workshops (up to 10% of the time) Qualifications Your Experience

  Exceptional written and verbal communication and presentation skills, for both internal and external interactions6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environmentsProficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platformsAbility to conceive and develop correlation and detection rules in SIEM systems to enable effective alertingFamiliarity with a range of SIEM technologies, such as Splunk and IBM QRadarProven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domainsDemonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goalsStrong expertise in Regular Expressions (Regex)Skill in understanding logs and locating relevant third-party documentation when requiredKnowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicatorsUnderstanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plusProficient in comprehending and creating technical design documentation4 years of experience with Security Operations Centers (SOC) tooling and processesRelevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus or equivalent military experience required Additional Information The Team

  Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

  As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  Please note that we will not sponsor applicants for work visas for this position.

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