Description
Passionate about books and reading? The Books Customer Engagement team is responsible for helping millions of customers find books they love through relevant content recommendations and innovative shopping experiences. We are looking for a Senior Product Manager (Technical) to own and drive strategic projects within our recommendations experience governance and partner support team with scope across all personalized experiences within Books.
In this role you will work closely with product, engineering, data science to build and manage governance mechanisms and support our partner teams to deliver increasingly personalized book recommendations to our customers. You’ll participate in developing the strategy and roadmap within the broader, highly-visible Customer Engagement team, and will own the day-to-day enforcement of governance mechanisms and delivery of features for our partner teams.
The right candidate is highly analytical, will demonstrate strong business judgement and understand the engineering stack and science concepts (algorithms) powering personalization experiences. The role is both strategic and operational, and is a great fit for someone who thrives in a dynamic environment and can think big while diving into the details to execute flawlessly. Successful candidates will have a track record of delivering technology products in a distributed and matrixed organization, through strong product management and problem-solving skills, and the ability to motivate, influence and collaborate effectively with global stakeholders.
Key job responsibilities
Invent, incubate, and manage product and feature concepts that connect new and existing readers with books they love.
Setup and promote the culture of governance, proactively engaging with teams launching recommendation experiences across Books to ensure a high bar is maintained pre-launch
Serve as primary day-to-day contact for all partner team requests related to Books recommender experiences
Help define product strategy and manage the product roadmap (both directly for the Governance, Partner support team and within the broader Customer Engagement organization).
Enable teams across the Books organization to create personalized experiences for customers by building and scaling personalization systems and services.
Communicate with senior management and other business/technical partners on product decisions, key results and durable learnings, program status and risks
Operate with significant autonomy to deliver results and achieve the goals and objectives of both your team and the broader organization.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
MBA
Demonstrated ability to manage multiple complex projects and competing priorities in an ever-changing environment
Direct experience working with recommender systems and/or algorithmic personalization
Proven track record of delivering results in large, cross-functional initiatives
Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
Proven ability to identify, analyze, and solve ambiguous problems independently with an extreme attention to detail
Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap and gain buy-in from stakeholders at all levels
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.