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Sr Product Manager- Search and Real-Time Analytics Platform
Sr Product Manager- Search and Real-Time Analytics Platform-January 2024
Bangalore
Jan 22, 2025
ABOUT UBER
At Uber, we reimagine the way the world moves for the better.
10,000+ employees
Technology
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About Sr Product Manager- Search and Real-Time Analytics Platform

  About the Role

  Join Uber's team as a Product Manager and shape the future of our critical Search and Real-time Analytics platform. Drive vision, strategy, and execution for systems powering millions of daily trips, global delivery orders, and location searches. Elevate the user experience, enable data-driven insights, and support vital business functions through fast, reliable, and scalable data solutions.

  The mission of the team is to provide fast and reliable data at low latencies at scale to enable MagicalUserExperinces for our riders, drivers, eaters, couriers, Ads businesses, SMBs, and large enterprise businesses, and enable a healthy marketplace globally. Search volumes at Uber have grown exceptionally and Uber's business relies heavily on these rich data sets to gain deep insights and to make real-time decisions and balance marketplace supply.

  As a product manager, you will help define and own pieces of the platform strategy, drive requirements and deliver products that power intelligence at Uber. You will create and own systems that enable end-to-end Search and real-time analytics solutions from ingestions to storage to stateful serving and ROI analysis. You work closely with world-class product and engineering teams, technical program managers, data scientists, and designers and collaborate with nearly every aspect of the Uber organization. Your impact and success will change the course of the Search and real-time analytics platform at Uber and create a world-class product suite that supports our unprecedented growth for our customers and business.

  Having excellent communication and collaboration skills, an entrepreneurial bent, technical and analytical understanding, product management expertise, good judgment and deep background in building scalable systems would allow you to thrive in this role.

  What the Candidate Will Need / Bonus Points

  ---- What the Candidate Will Do ----

  Internalize and deeply understand Uber's mission and strategy, as well as the mission and goals of the Search and real-time platform teams and partner teams you work with.Collaborate with top-tier Engineering teams, Front-end Product Managers, Data Scientists, TPMs, and Designers to develop and refine the backend platform supporting Uber's Search products.Obsess over making the platform Self-serve, while being highly observable and attributable, to enable Product teams to onboard and manage use cases seamlessly and the platform can monitor usage behavior and optimize for growth and scale.Engage with multiple facets of the Uber ecosystem - from Rider to Driver systems, from Maps to Marketplace, and from Eats to Couriers, Ads, and others.Gather requirements, identify user pain points and opportunities, and make key prioritization decisions.Build and own a cohesive product vision, strategy, and roadmap for the backend support systems of the Global Search and real-time analytics platform. Make trade-off decisions based on technical and business insights and manage internal and external stakeholdersMonitor and measure product launches and feed insights back into the product development process.Set qualitative objectives and quantitative goals (OKRs, KPI, and measurements)Understand and embrace the intricate details of how the backend platform affects Uber's core business and align your team's objectives and roadmap with this knowledge.Execute with a bias towards action, grounding decisions in data, maintaining a keen eye for detail, and fostering strong inter-team relationships. Always prioritize the customer and iterate rapidly to achieve excellence.Envision the future with LLMs and Vector Databases as Search is core to high-quality output. Strategize and build today's systems that will become pivotal assets tomorrow.Communicate product plans, progress, and results to a wide range of audiences, from internal stakeholders to customer teams, Uber executives, and external data engineering blogs and open-source communitiesLead by example, be incredibly data-driven, and set a high bar for the team to think boldly and creatively, then convert that energy into concrete products and execution plans. Be in the detail, and knowledgeable of your team's work in depth.

  ---- Basic Qualifications ----

  A computer science undergraduate degree or equivalent and hands-on experience in product development, and understanding of platform development and design at scale.At least 6 + years of experience as a product manager, delivering successful infrastructure platforms at scale.Data savvy: A good understanding of Search index, data management, governance, observability, and business intelligence technologies, as well as proficiency in SQL queries. Ability to get hands-on and Dogfood the products you work with and see the experience first-handUser empathy: Ability to articulate an understanding of the user experience and struggles, and are motivated to mitigate any user friction. Thrive in cross-functional environments and work backward from the needs of your customers to create solutions that scaleTeammate: Product instincts are matched by your humility and willingness to problem-solve with the team, take the lead, and have a great sense of what doing 'the right thing' is. Be an enabler.Data-driven: Decision-making ability and a "driver" personality - constantly pushing toward clarity and delivery while balancing the need for great collaborationDetail: High attention to detail and proven ability to manage multiple, competing prioritiesExecution: Experience in defining objectives and key results (OKRs) and tracking key performance indicators (KPIs) to achieve them.Passion: Excitement to share our message and dedication to win user trust, the industry, and other professionals. Strong communication skills, both verbal and written

  ---- What the Candidate Will Do ----

  Customer centricity: you have many examples from your past of tough product issues that you persevered through to ensure customer satisfactionFamiliarity with existing and new data Technologies like Lucene, Kafka, Flink, and Pinot will be a plusExperience building large-scale Search and Real-time analytics platform productsReasonable understanding of industry trends and best practices in the Search and real-time ecosystemStrong technical background, preferably in Search or Data platform space. We don't expect you to code, but you should feel comfortable discussing deep technical topics with engineering teams and the platform users.Experience working with platforms built on-prem or cloud such as GCP, Oracle, AWS, Azure, and Databricks will be a plus

  We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

  Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

  *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].

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