CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.

　　Our advanced capabilities in AI, IoT, telematics, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy's digital transformation.

　　At CCC, our mission is to keep people's lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers.

　　The Role

　　This position is responsible for and owns existing and new CCC Auto Physical Damage claims processing technology, through all phases of the product life-cycle from inception through retirement; this includes evaluating new market/customer needs and priorities, building business cases for new products and significant product enhancements, partnering internally and externally to ensure effective development and implementation of product plans.

　　This individual will also work with the existing markets/customers to ensure effective product, pricing, and positioning for the market. The Product Manager will be expected to formulate a point of view on where APD Claims products need to go to succeed in the market place.

　　This individual will also be willing to learn vehicle damage assessment subject matter area or already have experience in this.

　　This individual will also collaborate heavily with AI teams and should have experience in AI or be willing to learn.

　　Key Responsibilities:

　　Be the product visionary in how your products drive operational efficiencies for the insurance market.Drive products and product roadmap for responsible productsEngage with internal and external stakeholders to elicit analytics requirements and understand prioritiesCollaborate with marketing, operations, sales, consulting, technology development and data science teams, and manage customer expectations around product planning, delivery and implementationPrioritize product enhancements and customer requests by making smart, decisive tradeoffs using data-driven analysis and sound judgmentConduct visits with customers, perform competitive analysis, and work with internal teams to draw necessary insight from multiple viewpoints and understand market needsDevelop business cases for new products and significant product enhancements including: identification of problem, proposed solution, value proposition, market sizing, sales projection, costs, pricing, execution planning/management etc.Communicate product positioning and strategic value both internally and externallyProactively engage customers, partners, and internal stakeholders on the product roadmapDevelop, maintain, and direct implementation of product roadmaps across entire organization and business unitsLead the product launch process to ensure the organization is ready to train, deploy, and support the product in the marketMeasure the actual results of the release/product against the business case expectations

　　Requirements:

　　The ideal candidate is an experienced product manager with strong business acumen and a background in claims processing within the insurance industry and experience in working on AI products. A Bachelor's degree in a related field is required, an advanced degree, particularly an MBA, is preferred8+ years of total product management experience with 2+ years of b2b software product management experience in a software companyExcellent problem solving and analytical skillsGood understanding of the software development life cycle, workflow automation and analytics solutionsExpertise in business requirements authoring / management, workflow diagramming, and product line managementDemonstrated ability to collaborate and influence internally across functional and technology groups, innovate, craft a vision, get people excited by ideas and get them quickly to marketExperience with Agile processes and AI techniques preferredExcellent written communication skills - documentation, presentations, and flowchartsExcellent verbal communication skills, including the ability to communicate with business partners, senior executives, developers, & other cross functional team membersWorking knowledge of Microsoft Office suite of products, with a strong aptitude in Excel and PowerPoint

　　About the company's commitment to its employees:

　　CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.

　　CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.

　　CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members.

　　Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.

　　Explore the Employee Experience at CCC.