Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar.
We are looking for:
The Senior Cloud Platform Engineer Provides automation for virtual and physical infrastructure evaluation, design, implementation, and 3rd Level technical support services to staff and customers on automation and cloud systems by testing software and hardware products and maintaining associated documentation. They provide application Life Cycle management including end to end IaaS automation, software packaging, and deployment services to meet business needs. The Senior Cloud Platform Engineer troubleshoots very difficult infrastructure problems which can involve other groups such as server, network, and Information Security. They utilize automation to removed wasted effort and improver user experience. The Senior Platform Engineer responds and follows-up on internal and external customer support problems.
Excellent communication skills both written and verbal
Proficient in Microsoft Office applications to perform End Point management services
Ability to analyze, organize, and prioritize work while meeting multiple deadlines
Technical skills to design, plan and implement highly Technical infrastructure and applications (virtual and physical) solutions
The successful candidate will be expected to work in a hybrid status of reporting to the Consumers Energy Headquarters in Jackson every Monday, Tuesday, and Thursday with home office flexibility on Wednesday and Friday.
We encourage you to apply if you have:
Bachelor’s degree in computer science, or related field with four (4) or more years of applicable experience
[OR] Associate’s degree in computer science, or related field with eight (8) or more years of applicable experience
[OR] High School Diploma with twelve (12) or more years of applicable experience
4+ years’ experience working with Microsoft Exchange and/or Active Directory
Working knowledge of one or more high-level programming languages (Bash, JavaScript, Ruby, Python, PowerShell, etc.)
Public cloud experience in Azure
Experience with vRealize Automation
Experience with Git version control
Experience with Puppet
Experience with CI/CD, preferably Jenkins
Infrastructure as Code: design and security, configuration management, integration, deployment, performance monitoring and tuning, automation of infrastructure
Preferred skills:
Azure Cloud Certifications
Strong system administration (Linux/Unix or Windows) at the command-line level
Strong scripting skillset
Multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking
Understanding of cloud security best practices
Experience with templates and other configurable items to enable automation
Familiarity with deployment techniques (and tools) in a distributed environment
Basic monitoring techniques in a dynamic environment
Design of self-healing and fault-tolerant services
Understanding of stateless and loosely coupled distributed applications
Familiarity developing with RESTful API interfaces
Basic understanding of relational and non-relational databases
Experience working in Agile and Scrum teams
CompTIA Security+ Certification
Information Technology Infrastructure Library
In this role, you will:
Evaluates, Designs, Plans and configures cloud infrastructure, applications, monitoring, and management tools within the Cloud and automation stack to best meet the company needs, and information security guidelines.
Monitors vulnerabilities, plans, and implements all remediation steps to meet Information security requirements.
Completes Life Cycle management for all server operating systems and core server applications. Provides software packaging and distribution for servers. This includes scripting to improve performance or reduce manual effort.
Provides highly technical (3rd Level) hardware and software break-fix support to end users for tickets escalated from the Service Desk, desktop, Information Security, or other support groups. Provides timely responses to client and management requests. Gives status updates on such requests on a regular basis.
Assists end-users and other IT groups by phone and email with third-level technical support. Contributes knowledge and updated information to maintain the Help Desk and desktop SOPs and Training manuals for Tier I/II support.
Utilizes scripting to automate to remove manual steps and improve user satisfaction.
Works with developer, server, network and IS groups to resolve technical problems on project based requests.
Implements group policies to secure systems and improve server support.
Other non-essential duties as assigned or may be necessary.
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women’s Advisory Panel (WAP), Women’s Engineering Network (WEN), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capable, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.