Sr MSSQL Database Administrator

　　Behind every great on-line eCommerce site and technology service is an equally great database. These databases provide mission critical data processing services and it takes highly skilled DBA's to build and maintain these systems. To meet the challenges of our fast growing business products and services lines, we need to grow our DBA team. We're looking for exceptional DBA's who are interested in using the latest database technologies to deliver industry leading systems, with results that go directly to the bottom line.

　　Thomson Reuters (TR) is the world's largest international multimedia company. With approximately 50,000 employees, TR has more than 300 offices in 93 countries. The technology organization within TR is a centralized unit providing shared software and services to TR business units across the globe.

　　We are looking to add a Senior Database Engineer to our SQL Support database team. This global team interacts directly with key technical groups, collaborating to implement change and provide support for major databases systems that deliver data to the critical, revenue generating applications that drive the TR business. These systems rely upon MS SQL and Sybase database software running on versions of Windows operating systems.

　　About the role:

　　Technology (70%)

　　Database Support

　　Provide primary support for critical, complex production MS SQL databasesTroubleshoot, investigate and drive resolution of incidentsWork closely with internal technical teams during incident resolution and root cause analysis

　　Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolutionProvide problem management and resolution for repeat issuesMake recommendations and contribute to the design and development of long-term solutionsRespond to inquiries from business partners related to performance, application errors, storage capacity, etc.Review and execute medium to low risk changes including DDL, database configuration changes, patching, and well defined, well documented upgrades

　　Participate in new system builds; create databases, schemas and deploy standard jobs and monitoringThrough review and solid handoffs, ensure system supportability prior to production utilizationAdhere to documented change and incident management policiesUse established Shared Services support processes and tools to document and track problem resolutionDevelop technical documentation for use in future incident resolution

　　Provide support outside of normal office hours only on rare occasions (emergency and infrequent pre-planned occurrences)

　　Ongoing Education and Training

　　Learn and stay current on the features and functionality of MS SQL databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.Learn and stay current on standard database solutions designed by the Systems Engineering Database group.

　　Leadership and Communication (15%)

　　Translate highly technical solutions/problems into clear language useful to audiences at varying technical levelsPrepare high quality technical documentation, present it clearly to interested partiesCommunicate in a professional manner when interacting across staff levels and internal/external customersMentor and coach database engineers

　　Research and develop team leadership skills.

　　Management and Administration (5%)

　　Contribute to and influence a variety of work streams concurrentlySet individual goals that are consistent with business goalsParticipate in initiatives to define, measure, and report on database quality and stability

　　Business Acumen and Strategy (10%)

　　Has broad knowledge of Thomson Reuters product lines and supported technologiesProactively generates relevant ideas for new and improved operations or use of technologyUnderstands the impact of new projects and technical impacts to supported systemsCollaborates with peers, Design & Engineering DBAs and managers to determine system strategy and how best to implement and support it

　　About you:

　　Bachelor's Degree - Computer Science, technical or engineering degree preferred5+ years experience providing 24x7 support for MS SQL 2005/2008/2012/2014/2016 on windows (2008/2012/2016 preferred)

　　Strong quantitative, analytical, communication and verbal skills with a strong customer service focusAbility to problem solve in high pressure situationsAbility to work as part of a team, as well as independently toward assigned goalsPreferable 2+ years experience with batch scriptingPreferable 2+ years in a development or support organization supporting large applications

　　What's in it For You?

　　You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

　　Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.Social Impact: Nine employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

　　#LI-SB3

　　Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

　　We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

　　Accessibility

　　As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

　　We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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　　More information about Thomson Reuters can be found on https://thomsonreuters.com.