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Sr Manager, Quality
Sr Manager, Quality-March 2024
Austin
Mar 20, 2025
ABOUT THERMO FISHER SCIENTIFIC
As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers.
10,000+ employees
Biotechnology, Manufacturing
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About Sr Manager, Quality

  Job Description

  Genetic Science Division (GSD) is looking for a strong quality leader to lead the Austin Site Quality organization to achieve Quality objectives and assure compliance with industry standards.

  The Sr Manager, Quality is a leadership position responsible for implementing and improving Site Quality Management System and Quality Assurance structure to cover various internal functions, build scale, and most importantly, better serve our customers.

  This position reports directly to the Sr Director of Quality, GSD.

  Key Duties and Responsibilities

  Support and provide expertise to the Quality Management System (QMS) and Quality department to successfully meet or exceed goals and targets

  Collaborate with the various functions to ensure the quality management system is comprehensive, incorporates standard processes, and is consistent with the strategic plan

  Product Development responsibilities including design controls, risk management, document control and record management, and supplier management

  Manufacturing responsibilities including master record, training, process controls, labeling, change control, and CAPA

  Responsible for monitoring and measurement including validations, calibrations, customer feedback and complaints, internal audits

  Responsible for all site quality metrics and reporting for monthly and quarterly business reviews - e.g., Product Complaint rates, Cost of Poor Quality, CAPA, etc.

  Support and provide quality expertise to the business process transfer activities - e.g., process implementation/validation

  Hire and retain a diverse, highly qualified staff and provides ongoing performance feedback. Set goals which align to department plans and lead the execution of goals through coaching and mentoring

  Ensure continuous improvement through the Practical Process Improvement (PPI)

  Install and maintain a quality culture - Right First Time

  Minimum Requirements/Qualifications:

  Bachelor of Science Degree in - Life Sciences, Engineering or related science/engineering degree preferred

  10+ years of professional quality experience - quality leadership experience preferred

  Understanding of the Life Sciences and IVD/Medical Devices industries and required compliance regulations for Genetic Sciences products and processes

  Solid understanding and experience with ISO 9001 and ISO 13485 standards

  Experience in MDSAP, IVD/IVDR, 510K and GxP requirements preferred

  Ability to travel domestically and internationally - up to 15%

  Expert knowledge and experience implementing the following:

  Design and Process FMEA's (Failure Mode Effects Analysis)CAPA (Corrective and Preventive Actions) processNPI (New Product Introduction) process - Design Transfer, V&VComplaints Handling processChange Control process

  Desired Qualifications:

  Contributes as a valued team member and colleague with leaders at all levels

  Experience working and providing customer support, investigations, and relationship management

  Validated communication and customer management skills

  Experience supporting change management efforts

  Validated people leadership skills

  Demonstrates personal awareness and desire for continual learning and personal development

  Hands-on and action oriented - Normally receives little instruction on day-to-day work, general instructions on new assignments

  Must possess the presentation skills and integrity to project a professional image, both internally and externally

  Strong interpersonal, verbal and written communications skills are crucial

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