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Sr. Manager, Product Operations - MarTech
Sr. Manager, Product Operations - MarTech-September 2024
Chevy Chase
Sep 22, 2024
ABOUT GEICO
With a range of policy options, GEICO provides affordable insurance for millions of customers across the United States.
10,000+ employees
Insurance, Client Services
VIEW COMPANY PROFILE >>
About Sr. Manager, Product Operations - MarTech

   Ready to innovate and contribute to GEICO's success? If so, read on!

  As a part of the Enable team, the Sr. Manager, Product Operations will enable and give customers the confidence in using our tools and providing them with insights to deliver a great experience in a well-managed way. GEICO is looking for an accomplished, data-driven, and results oriented Senior Manager of Product Operations that will enable Marketers to lead with a data driven approach in marketing and help them run high performing campaigns at scale. This role will be responsible for partnering with Product Management and Design to support formation and evolution of the Product Portfolio, ensuring proactive engagement across stakeholders and managing ongoing integration points. S/he will develop and manage a team responsible for ongoing proactive communication to drive productivity, streamline initiatives, and identify and remove barriers. The ideal candidate will have proven experience in change management and interdisciplinary collaboration to ensure teams are well-managed, driving iterative delivery and outcomes. This role will be responsible for developing relationships with Associates within a Product Portfolio for increased efficiency and effective responsiveness. In addition, this role will support the product organization to regularly drive alignment, secure resources, and overcome impediments.

  This position is a hybrid role, and it is required to be on-site 3 days a week at one of the following locations:Washington, DCSan Jose/San Francisco, CAFredericksburg/ Richmond, VADallas, TXChicago, ILSeattle, WANew York, NYIndianapolis, IN Job Responsibilities Launch, and continuously improve processes for a portfolio of products Optimize, and drive migration to a common toolset to enable transparency within a portfolio of productsFacilitate roadmap alignment across products within portfolio and escalate competing prioritiesSupport the definition, launch and execution of communication cadences and interaction models across products within portfolioOKR development and alignment at the product portfolio levelSupport standardization of data, value, and analytics for product portfolioPartner with Product management to map outcomes and value creation to 12-18-month strategic portfolio roadmapPartner with Product Management to continuously assess performance of products within the portfolio and identify any areas where cost of product is higher than value generated with recommendations on next stepsPartner closely with product, design, and finance to monitor product portfolio budget, forecasting and resource planning while finding opportunities for budget efficienciesDrive awareness and excitement around priorities and associated outcomes for product portfolioSupport the implementation of go-to-market strategy associated with product changes or launches within portfolioEnsure product portfolio team is leveraging design thinking, systems thinking and agile best practices as part of the product life cycleContinuously monitor and report on product management flow within product portfolio inclusive of backlog health, velocity, commitment reliability, and time to market with recommendations for improvementFind and support opportunities for process improvement, in partnership with product and business operationsIdentify training needs to ensure adoption of defined processes, interaction models, and toolsCoordinate mentorships and training programs within product portfolioMonitor, manage, and continuously improve associate culture and engagement within product portfolioSupport the product development program rotating Associates across the organization to develop product and design competenciesLead, develop and coach a product portfolio operations team of 6+ Basic Qualifications: Bachelor's degree required or equivalentAt least 3 years of experience in leadership positions with proven record of accomplishment in managing portfoliosAt least 6 years of experience in supporting major product portfolios (value streams)At least 2 years with agile methodologies Preferred Qualifications : Experience using quantitative and qualitative data to inform decisions and drive change Attention to detail and ability to adapt to ongoing change Familiar with organizational maturity and related transformation Proficiency in complex facilitation and dependency management Demonstrated experience influencing leadership and setting expectations for large cross-functional initiatives Design Thinking, SAFE Agilist, Lean Portfolio Management, Product Certifications preferred Annual Salary

  $128,000.00 - $224,000.00

  The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

  At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

  Benefits:

  As an Associate, you'll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting periodPaid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

  Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

  The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

  GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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