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Sr Laboratory Support Specialist - Manchester, NH
Sr Laboratory Support Specialist - Manchester, NH-April 2024
Manchester
Apr 2, 2025
ABOUT THERMO FISHER SCIENTIFIC
As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers.
10,000+ employees
Biotechnology, Manufacturing
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About Sr Laboratory Support Specialist - Manchester, NH

  Job Description

  As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

  Location/Division Specific Information:

  This position is located at a client site in Manchester, NH and is an important member of our Unity Lab Services team.

  Discover Impactful Work:

  Lab equipment maintenance support, chemical management, glassware and autoclave service.Follow procedures as outlined by Best Practices, SOP's & work instructions. Take direction from Site Supervisor/Team Leader regarding daily duties.Promote personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.Listens to customer concerns, diffuse dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times.

  Job-Specific Duties may include:

  Perform glassware, autoclave and freezer defrost servicesChemical receipt, registration, tracking, reconciliation, cycle counting, and facilitation of disposalRequisition of required materials associated with job functionsBuild and maintain site work instructions and SOPs, cross-train in all services to provide coverage for colleagues.May perform a portfolio of other services including: inventory management, stockroom duties, disbursements, stock rotation, cycle counts, detrashing, shipping, receiving, and other functions according to service level requirements.

  How will you get here?

  Education

  High School Diploma or GED

  Experience

  1+ years equivalent experience, preferred

  Knowledge, Skills, Abilities

  Ability to read, write and speak EnglishDisplay a high level of confidentialityMust maintain Thermo Fisher Scientifics' Four-I ValuesMust have two or more years of dynamic shown experiencePrevious experience in laboratory setting(s) preferred

  Non-Negotiable Hiring Criteria:

  Possess a strong desire to serve the customer, and the communication skills to look after various levels of personnel.Deliver excellent customer service to include maintaining a professional appearance.Possess the organizational skills to multi-task and meet timelines.Must be proficient with a computer and the Microsoft Office suite of software with proficiency in MS Excel and Outlook highly valued.

  Working Conditions:

  Works at customer location, in office environment to include cubicles, laboratories, and/or shipping/receiving docksExtensive walking/standing for 70-80% of the dayAbility to lift, push and pull 30-40 pounds consistently and lift 50 pounds and use material handling equipment such as push carts and pallet jacksAble to work the hours required to get the job done

  Competitive wages & Excellent benefits package

  Review our company's Total RewardsMedical, Dental, & Vision benefits-effective Day 1Paid Time Off & Holidays401K Company Match up to 6%Tuition Reimbursement - eligible after 90 daysEmployee Referral BonusEmployee Discount ProgramRecognition ProgramCharitable Gift MatchingCompany Paid Parental LeaveWe will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

  Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

  Apply today! http://jobs.thermofisher.com

  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

  Accessibility/Disability Access

  Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

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