Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Comcast is seeking a Senior Director, Multifamily National Accounts, to serve as an integral member of the Multifamily Leadership team to lead the development and implementation of the company’s multifamily national accounts strategy. They will be responsible for providing strategic leadership of national account programs to secure and maintain bulk and marketing agreements with national property owners, developers, and managers.
Job Description
Core Responsibilities
Leads a team of National Account Managers and provides strategic direction in negotiations of service agreements with national multifamily owners and developers. Drives revenue and profitability growth by leading team to identify, negotiate and close sales of both new and existing national account properties and portfolios. Maintains accountability for multifamily customer and financial results. Works across functional groups and the field to encourage effective investment in, and development of, the multifamily national account business.
Designs and implements operational processes and programs that drive and support multifamily national account growth and profitability. Executes thorough strategic and tactical processes to establish market position.
Delivers and exceeds budgeted sales, penetration, and net customer results. Partners with field resources to drive customer activity and adjusts strategic and tactical initiatives to correct misses and capitalize on opportunities. Establishes annual sales objectives for National Account Managers that will drive the attainment of business objectives.
Oversees all personnel related activities necessary to accomplish goals including recruiting, training, coaching, measuring, and reporting results.
Develops relationships with Top 50 multifamily owners through attendance and participation at multifamily industry events, owner meetings and hosting Xfinity Community’s Technology Summit. Leverages these account relationships to provide insight on emerging industry trends and changing business needs back into corporate development and product organizations
Maintains knowledge of the industry through strong relationships with key personnel.
Ensures compliance with company strategies and operational procedures, funnel management methodologies, training regimens, and contract approval process.
Identifies and researches new national account business opportunities. Implements strategies that: increase revenue, provide entrance into new markets, and provide future opportunities to the Company.
Understands and responds to emerging competitive activity within national account portfolios.
Recommends alternatives or adjustments to correct problems or solidify successes in the perspective of current and proposed sales strategies.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Minimum Requirements
Strong knowledge of MDU/REIT industry, and Entertainment, Telecommunications and Consumer Electronics industries
Demonstrated track record in leading effective sales strategies, organizations and meeting/exceeding financial objectives
Strong presentation and communication skills
Ability to work in a rapidly changing, dynamic, fast paced, and decentralized environment
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.