Title: Senior Account Manager, Shanghai
WHO WE ARE LOOKING FOR:
A client services pro, you're comfortable managing and growing lots of agency accounts, and able to prioritize between a hundred different things at once. You love learning new technology and teaching it to others. You're as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You're a self-starter and can set your own priorities.
WHAT YOU WILL BE DOING:
Manage and grow a roster of key agency accountsWork closely with the Trading team to rapidly onboard new customersWork closely with Sales to identify ways to grow current accountsBecome an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaignsProvide continual training to clients as new features are added to The Trade DeskWork with Product Management to help define features and drive enhancements to The Trade Desk platformHelp build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides
WHAT YOU BRING TO THE TABLE:
At least 5 years of online advertising experience required; 3+ years of client-facing experienceExpertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plusExperience managing CPA, CPC, and CPM marketing campaignsSolid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data setsOutstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environmentProven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategiesEffective time management skills - ability to prioritize and meet deadlines