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Specialist Application Engineer
Specialist Application Engineer-February 2024
Louisville
Feb 4, 2025
About Specialist Application Engineer

  ABOUT THIS POSITION

  While our DevOps engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology teams to design, build, and implement amazing environmental automation. Love thinking about infrastructure as code? Get jazzed about automation? Want to get deep in the weeds with the latest mix of on-premise and cloud automation technologies such as Kubernetes, Rancher, Looker, load balancers, and firewalls? Want to help us as we move Waystar toward containerized deployments? Come join our DevOps team, where you will help in these areas, while troubleshooting and resolving technical issues on tools that help your fellow Engineers be more efficient.

  WHAT YOU'LL DO

  Participation in systems design and architecture for ourinternal automation platform

  Performance analysis and tuning, specifically ina.NET/MSSQL environment

  Development and support of tools and APIs that enable automated deployments, load balancer configuration, and containerization

  Automation of systems management tasks

  Automation of system and application monitoring and alerting

  Operationalization ofnew technologies introduced into the environment

  Develops and maintains open and fluid communication with Management

  Develops and maintains a positive relationshipwith other team members

  Assists in the creation and/or approving of technical specifications

  Assists in identifying areas in the application that need to be refactored

  Works with the various departments and team members to design and/or implement various new enhancements to the existing applications.This includes, but is not limitedto, SQL table design, SQL stored procedure design, and process design in the designated programming language

  Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production

  Identifies and informs theManager, Application Engineeringof areas of the applicationthat can be improved by refactoring, optimization, or other improved technology solutions

  Notifies theManager, Application Engineeringof any problems that negatively impact applications, and works to implement a solution

  Communicates and works with theManager, Application Engineeringto reassign any items that cannot be addressed in a timely fashion

  Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease

  Provides support toWaystarengineers and product releases

  Additional duties as assigned

  WHAT YOU'LL NEED

  Excellent written and verbal communication skills

  Ability to work in a very fast-paced environment & welcome change

  Highly self-motivatedteam player

  Ability to work both in team and solo environments

  Willing to share knowledge with others while being humble enough to admit what you don’t know

  Experience building highly-scalable software solutionsusing C# /.Netand MS SQL

  Bachelorsdegree in related field or equivalent work experience

  Ability to demonstrate creative thinking, advanced problem-solving,and troubleshootingskills

  Eager to learn new technologiesand totake personal responsibility&ownership for technical projects

  N-Tierand SaaS development experience isa plus

  Understanding of TCP/IP networking and Internet protocolsis a plus

  Experience with containerization (Kubernetes/Docker/Rancher) isa plus

  Familiaritywithload balancers, firewalls,Windowsand Linuxservers, and/or SAN storageis a plus

  Experience with Azure DevOps is a plus

  ABOUT WAYSTAR

  Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

  Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

  Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

  WAYSTAR PERKS

  Competitive total rewards (base salary + bonus, if applicable)

  Customizable benefits package (3 medical plans with Health Saving Account company match)

  Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time

  Paid parental leave (including maternity + paternity leave)

  Education assistance opportunities and free LinkedIn Learning access

  Free mental health and family planning programs, including adoption assistance and fertility support

  401(K) program with company match

  Pet insurance

  Employee resource groups

  Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  Job Category: Technology/Engineering

  Job Type: Full time

  Req ID: R1839

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