About the Role
The Uber Eats team is looking for sharp, highly motivated individuals to build the Solutions Architect function. As a Solutions Architect, you will guide our partners and their developers on technical solutions and approaches needed to integrate with the Uber Eats platform.
The Solutions Architect will work closely with our external partners as well as internal stakeholders including engineering, product, product ops, account management, support, sales and operations to manage and implement integration solutions and provide maximum value for both Uber and its partners.
What you'll do.
Guide partners and their developers on technical solutions and approaches needed to integrate with the Uber Delivery platformAct as primary technical point of contact for the partner for all implementation-related activities throughout the integration lifecycleWork with deal makers and various teams such as product, engineering, marketing, operations, legal, etc. to manage key technical relationships with client tech teams and derive maximum value for our partnershipsPartner with sales and account management teams to onboard partners to new Uber Eats products and solutions. Accurately communicate all technical specifications, product/project prerequisites, and integration requirementsOwn the plan and delivery of technical integration engagements with Eats partners by project managing resourcing, timelines, and dependencies with key stakeholders' input. Collaborate with Eats partners to successfully launch new tech integrationsBe the technical point-of-contact for a group of Uber Eats customers mapping up to the CIO level and navigate internal processes to provide the best outcome for clients and our markets. Own the partner onboarding, technical deployment, and support strategy for both 1:1 and 1:Many partner engagementsLead relationship management with prioritized ecosystem partners and vendors such as service providers, system integrators, technical consulting partners, and other 3rd-partiesManage the rollout of new Eats API products and featuresCollect & aggregate product feedback from partners and collaborate with Product and Engineer teams to prioritise customer requests
Basic Qualifications
Strong understanding of technical concepts and solutions such as API's, middleware, SDK's.Demonstrated project and program management skills - Able to manage multiple complex engagements simultaneously and move them forward according to project timelines.Motivated by the mission of Uber Eats. Willingness to hustle, roll up sleeves and get in the weeds with our highest value partnersBe able to flex between getting very deep into the details - no task is too small for you - to presenting and communicate the solutions to partner C-suiteCommunication and demonstration skills; experience and confidence providing information and illustrating clear value propositions to highly skilled audiences ranging from on the ground individual contributors up to C-level executivesOutstanding collaborator with proven ability to lead through influence. You prioritize progress over staying in your lane.Entrepreneurial thinking and the ability to act effectively with only high-level direction is also essential.3+ years experience leading and implementing technology integrations.
Preferred skills:
Coding skills (python, go) with software engineering background or through self-learning.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].