Home
/
Account Management
/
Solution Account Manager
Solution Account Manager-March 2024
Flexible / Remote
Mar 18, 2025
ABOUT ADOBE
At Adobe, we’re changing the world through digital experiences by helping customers create, deliver, and optimize content.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Solution Account Manager

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  The Opportunity

  The position of a SAM for Renewals is client-facing and being a member of a multi-functional team in Central Europe. The specific role will cover mid-market and greenfield accounts in Germany.

  Within the retention team we are a great partner for both customers and internal peers. We serve as single point of contact for our existing clients covering all solutions of the Digital Experience (DX). Together with our customers we set expectations for their experience, keep ongoing accounts' information up-to-date and support inquiries from our clients to reach a high rate of happy customers. In general our clients are mid-tier brands with sophisticated requirements. Every SAM is encouraged to become the trusted advisor for the clients. Responsibility for all of the DX solutions will give a broader understanding of our portfolio to support and understand customers better.

  An excellent Solution Account Manager could be described as being both: Excellent in communication and being passionate about selling new products to help our customers grow! We always support our clients to tackle problems and our peers within the matrix. Every member of the retention team should be capable of handling stressful situations like a pro, constantly looking to expand own knowledge and skills. Our focus is the happiness of our customers and to finally retain them!

  What we do

  Being responsible for a specific portfolio of Digital Experience customersWork with clients and partners to ensure that customers are successfully using the solutions and keep themSupport our customers with specific solution resources available and with their issues and concerns (as needed)Identify and grow opportunities, ensure growth attainment and assess renewal risksKeep customer satisfaction high to derive an outstanding level of customer retention

  What we need to succeed

  Strong communication and presentation skills in German and EnglishWillingness to discuss and to solve (difficult) customer situationsResults oriented work, passion and reliabilityAppetite for continued learning

  Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
BioProduction Account Manager
Job Description The BioProduction Account Manager (BAM) supports the Commercial team within the BioProduction Group! This individual will sell the entire Thermo Fisher Scientific Bioproduction portfo
Relationship Banker
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how
Senior Account Partner/ Account Partner, Professional Services, Benelux
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Account Manager
Overview: Established in 1993, Paul Hanson Partners has developed a reputation as an expert in insurance products & related services to the transportation industry. Our Biz Choice Transportation
Account Manager Clinical, West France
Job Description The Health Care Content Technical Sales Specialist [HCC TSS] will concentrate on growing our Health Care Content business : Molecular Diagnostics and COVID19 solutions as well as expa
Professional Services Consultant XSIAM (Fluent German Speaker)
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a worl
MAC Cosmetics - Retail Manager - 37.5 Hours
Store/Retail/Business Manager M• A• C is the world's leading professional MAKEUP AUTHORITY because of our unrivaled expertise in makeup artistry. M• A• C celebrates diversity and INDIVIDUALITY - all
Senior Customer Adoption Analyst
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Stop Loss Claims Manager
Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently
Named Account Manager- Chile
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a worl
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved