ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.
ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.
Role Overview
We are in search of a Software Development Manager III to lead our Verification Infrastructure Team, which is a specialized unit within our identity verification organization. This team is responsible for modularizing common functionalities and creating shared, secure services and APIs that are used to power our identity verification flows across various projects and teams. The Manager's role encompasses building and overseeing a team of 4-10 engineers and focuses on not just technical tasks but also key leadership functions. These include team development, performance coaching, and long-term strategic planning. This managerial position is pivotal in maintaining technical excellence while fostering a cohesive, high-performing team.
Responsibilities Team Building: Assemble and manage a team of 4-10 engineers, ensuring the right mix of skills to meet project objectives. Coaching & Development: Conduct regular 1:1s and provide constructive feedback to team members. Manage performance through quarterly and yearly reviews to guide professional growth. Strategic Planning: Exercise significant influence in defining the team's long-term goals by participating in roadmap planning sessions with engineering and product leadership. Problem-Solving Collaboration: Collaborate with team members, product managers, other engineering teams, and leadership stakeholders to tackle critical customer issues effectively. Technical Oversight: Lead high-level technical discussions and decisions. Act as a mentor by providing code reviews, critiquing architecture documents, and leading knowledge-sharing forums across teams. Application Ownership: Take on the responsibility for shipping releases, participating in on-call rotations, and spearheading incident response strategies. Hands-On Contribution: Be prepared to occasionally dive into code for debugging or accelerating the team's progress, although you won't own features as a manager. Resource Management: Allocate engineering resources efficiently to achieve a predictable roadmap delivery, adjusting the sprint schedule and backlog as priorities shift or escalations occur. Qualifications At least 2 years of experience managing a team of 4+ engineers 5+ years developing web applications using Java, Ruby, Javascript, TypeScript, Go, Python, or C++ Experience with relational databases such as MySQL, MSSQL, PostgresSQL Proven ability to identify and avoid costly product and engineering decisions Experience operating in any Agile environment (Scrum, Kanban, SAFe, etc.) and leveraging planning tools (Jira, Trello, ProductPlan, etc.) to plan, assign, track, and report on the work of the team Preferred Qualifications Hands on leader with a bias towards action, proactively addressing problems Proven track record of owning and building quality products Passion for software engineering, learning and continuous improvement Ability to thrive while navigating changing priorities Understanding of technologies such as OpenID Connect (OIDC), SAML, XACML SCIM, OAuth, Federation protocols etc. Previous experience working at a growing company or start-up Previous experience hiring and assessing great technical talent * Must be located in the continental U.S. and work core EST or CST hours
The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
Pay Range
$173,000—$197,880 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
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