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Small Unit Manager / Abbott House Catering Manager
Small Unit Manager / Abbott House Catering Manager-November 2024
Abbott Park
Nov 25, 2024
About Small Unit Manager / Abbott House Catering Manager

  Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

  Working at Abbott

  At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  Career development with an international company where you can grow the career you dream of .

  Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  An excellent retirement savings plan with high employer contribution

  Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

  A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

  The Opportunity

  This position works out of our Abbott Park, IL location in the Global Engineering Services division.

  In the main roll of Small Unit Manager, will you be responsible for managing a small cafeteria within Abbott Foodservice. You will monitor and maintain Abbott and contract employee schedules, attendance, and payroll. You will be accountable for production, quality, safety, portion control and appearance of all food and beverages within one of our 8 corporate dining facilities. Additionally, you will be responsible for all administrative, operational, and fiscal tasks, while exemplifying a positive management style to cultivate a constructive work environment. You will tactfully handle guest concerns and issues while striving to meet their expectations from all levels of the organization including vendors, suppliers, and government inspectors.

  The role of Abbott House Catering Manager, you are responsible for overseeing catering needs for Abbott House special events from an outside vendor - including food, beverages, floral, and linen. Most of the Abbott House Event happen in the late afternoon and early evening. The catering manager will supervise the commercial kitchen space, uphold high standards of cleanliness and functionality. The candidate will communicate directly with each Executive event coordinator to define the needs of the event, often serving as a liaison of Abbott to event suppliers. The catering manager must be present for the duration of each event - arriving prior to service staff and leaving after everyone has exited the facility. The catering manager is often the first point of contact during events for questions regarding access and other event relations inquires. Additionally, the catering manager communicates facility and operational issues to the Abbott House Manager from corporate relations.

  What You’ll Work On

  Direct, support and counsel the team members.

  Assist the cater in coordinating, expediting and execution of various food items for each event

  Inform culinary team once guests arrive and expedite the food service process to meet coordinators timeline

  Provide a high level of guest service and communication

  Maintain discreet conflict resolution, confidentiality and professionalism during interactions with leadership, staff or guests

  Maintain a strong sense of cultural sensitivity

  Ensure proper vendor invoice processing.

  Conduct inspections with the Lake County Health Department to ensure compliance

  Communicate facility and operational needs.

  Uphold kitchen equipment preventative maintenance and cleanliness.

  Assure all policies, procedures and guidelines are consistently followed for Abbott Lake County Foodservice

  Effectively communicate all pertinent information and issues with employees, to manager and/or operations manager

  Enforce and monitor all cash handling guidelines

  Administer all performance evaluations, assist employees in developing measurable goals and growth plans for future development Perform other duties as assigned by the Abbott House manager or senior level management

  Ensure the food products, and presentation are of the highest quality, and are served in a timely manner

  Verify adherence to all food safety regulations, preparation, and presentation standards of Abbott and LCHD

  Direct communication and planning with event coordinators both Abbott & Abbvie for event needs

  Establish parameters and special requests surrounding the event / meetings and assist with all planning aspects

  Coordinate menu and beverage selections and inquire about client dietary restrictions

  Assisting with custom menu selection varieties to frequent event clients

  Communicate event catering needs to the catering vendor

  Obtain banquet event order (BEO) from the cater, and examine for accuracy

  Provide general management oversight of outsourced services

  Core Job Responsibilities

  Work Abbott House Events in the evening

  Maintain and use any safety equipment provided

  Be able to multi-task effectively

  Will frequently reach, feel, bend, stoop and carry

  Physical ability to lift and carry up to 50lbs

  Proficient in Microsoft Office Suite and professional writing skills

  Embody the values of Abbott and maintain a high level of customer service and confidentiality

  Ability to work off hours and adjust personal schedule as scheduled events dictates

  Use of knives, and machinery which contain sharp objects

  Standing and walking for long periods of time during the majority of your shift

  Move safely throughout all areas of the BOH and FOH spaces

  Work in space with variable noise levels, ventilation, smoke, and extreme temperatures

  Robust interpersonal skills

  Required Qualifications

  5 years of related culinary and/or managerial experience

  Education Level: High School diploma or GED

  Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations

  Knowledge of food and industry trends with a focus on quality, production, sanitation, safety, and presentation

  Preferred Qualifications

  ServSafe or Department of Health Certification is preferred

  Computer skills and knowledge of MS Office products are preferred

  Associate degree in Culinary Arts is preferred

  Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

  Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

  Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

  Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

  The base pay for this position is $48,000.00 – $96,000.00. In specific locations, the pay range may vary from the range posted.

  An Equal Opportunity Employer

  Abbot welcomes and encourages diversity in our workforce.

  We provide reasonable accommodation to qualified individuals with disabilities.

  To request accommodation, please call 224-667-4913 or email [email protected]

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