Responsibilities

　　About TikTok

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

　　Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

　　At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　About USDS

　　At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

　　U.S. Data Security ("USDS") is a standalone entity of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

　　Site Reliability Engineering (SRE) of the IC (Intelligence Creation) team empowers content creation and interaction via visual intelligence and artificial intelligence for the United States and all around the world.

　　The opportunity to work with product teams on the latest AI Generative Content, Intelligent Editing, and Content Understanding technologies. Join us and you'll be able to shape the future of IC systems and make a real, tangible impact on TikTok Users.

　　About the Role:

　　The Intelligent Creation SRE Team is seeking an experienced Site Reliability Engineer to help us continue improving TikTok's content creation platform. If you are passionate about ensuring software reliability, love problem-solving, and are prepared for exciting challenges, we would like you on our team.

　　In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

　　Responsibilities:

　　- Provide site reliability engineering support to deploy and maintain the content creation platform, including training, inference, and pipeline orchestration in the production environment under the guidance of Senior-level SREs.

　　- Continuously integrate and deploy our services to the cloud environment, ensuring optimal performance and reliability.

　　- Develop and maintain software while looking into performance bottlenecks and debugging software issues.

　　- Engage in service capacity planning and demand forecasting, software performance analysis, and system tuning.

　　- Assist the team in managing frameworks for efficient, automated, and intelligent service-oriented architecture (SOA) governance.

　　- Monitor health and performance of 100+ microservices that power TikTok's content creation platform; intervene as needed to rectify outages or issues.

　　Qualifications

　　Basic:

　　- A minimum of 2 years previous experience as an SRE or similar software engineering role.

　　- Ability to write clean, maintainable code, with proficiency in languages like Python, Java, or Go.

　　- Extensive experience working within a cloud environment, with tools such as AWS, GCP, or Azure.

　　- Strong understanding of software development and cloud architecture best practices.

　　- Experience supporting microservices at scale; familiarity with observability tools desirable.

　　- Excellent problem-solving skills and an ability to manage complex tasks efficiently.

　　- Good communication skills for effective collaboration within the team and external departments.

　　Preferred:

　　- Prior experience using tools like Kubernetes, Docker, Prometheus, or other similar technologies.

　　- Knowledge of or experience in DevOps methodologies and continuous integration/continuous deployment (CI/CD) processes.

　　- Familiarity with network protocols, security, and DNS.

　　- Certifications from recognized bodies in relevant fields, e.g. Google Certified Professional - Cloud Architect, AWS Certified DevOps Engineer.

　　- Knowledge of Machine Learning and AI concepts could be advantageous.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

　　TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

　　Job Information

　　[For Pay Transparency] Compensation Description (annually)

　　The base salary range for this position in the selected city is $112065 - $164160 annually.

　　Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

　　Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

　　We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

　　Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

　　We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.