Home
/
Comprehensive
/
Shift Lead
Shift Lead-November 2024
Westerville
Nov 14, 2024
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Shift Lead

  Job Description:

  Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

  Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

  Models and delivers a distinctive and delightful customer experience.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Responsible for holding store keys to open and close without management as necessary.

  Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

  Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

  Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

  Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

  Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

  Assist with ensuring the Outdate program is followed with team members.

  Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

  Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Assist at Pharmacy out window as requested.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Responsible for bag checks of team members before leaving the store.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager.

  Obtains and maintains valid PTCB certification or pharmacy license as required by state.

  Communications

  Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

  Reports disciplinary issues and customer complaints to management.

  Job ID: 1331974BR

  Title: Shift Lead

  Company Indicator: Walgreens

  Employment Type: Full-time

  Job Function: Retail

  Full Store Address: 748 N STATE ST,WESTERVILLE,OH,43082

  Full District Office Address: 748 N STATE ST,WESTERVILLE,OH,43082-09066-07940-S

  External Basic Qualifications:

  One year of prior leadership, supervisory, or retail key holder work experience.

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Preferred Qualifications:

  Prefer the knowledge of store inventory control.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

  Shift: Various

  Store: 07940-WESTERVILLE OH

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
MRI Technologist
Job Description: MRI Technologists at Intermountain Health are committed to providing patient centered care while demonstrating our values of Integrity, Trust, Excellence, Accountability, and Mutual
Area Manager 2024 (Massachusetts) Entry Level
Description Amazon is looking for bright leaders to lead large non-exempt teams across our cutting-edge fulfillment network! This is not a corporate, office-based position. This is a full-time positi
Zero Waste Captain
Job Summary: THE ROLE: Coastal Credit Union Music Park i s seeking a Zero Waste Captain to help us take our sustainability programs to the next level. This role is the backbone and driving force behi
Nurse Manager | Nursing Operations
Details Sign-on bonus: $30,000 Department: Nursing Operations | Nurse Interns, Float Pool, Rapid Deployment, Bed Placement, staffing office and Traveler Support Schedule: Full Time Days Hospital: Asc
Sr. UX Designer, Books Design Studio - Shopping
Description Helping customers connect with the stories and authors they love is Amazon’s original customer obsession. On the Books team, our mission is to inspire readers by making it easy to read mo
Software Development Manager, Amazon Stores
Description As an Amazon Manager, Software Development, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You
IT Support Analyst
IT Support Analyst Philadelphia, PA Onsite Contract $20/hr - $30/hr An IT Support Analyst role is open at a custom apparel company. This is a 3-month contract to hire position with a required 5 days
Senior Staff Software Engineer - Virtualization SME
What You’ll Do: In this role you will have the opportunity to work on the Infrastructure Engineering team to develop our world-class on-premises offering of Teradata Vantage Reference Architectures P
Staff Accountant
Description Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other catego
Retail Sales Associate-ATLANTIC STATION
Retail Sales Associate-ATLANTIC STATION Brand: Bath & Body Works Location: Atlanta, GA, US Location Type: On-site Job ID: 041FN Job Area: Store: Sales and Support Associate Employment type: Part-
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved