Home
/
Comprehensive
/
Shift Lead
Shift Lead-March 2024
Stoughton
Mar 6, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Shift Lead

  Job Description:

  Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

  Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

  Models and delivers a distinctive and delightful customer experience.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Responsible for holding store keys to open and close without management as necessary.

  Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

  Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

  Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

  Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

  Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

  Assist with ensuring the Outdate program is followed with team members.

  Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

  Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Assist at Pharmacy out window as requested.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Responsible for bag checks of team members before leaving the store.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager.

  Obtains and maintains valid PTCB certification or pharmacy license as required by state.

  Communications

  Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

  Reports disciplinary issues and customer complaints to management.

  Job ID: 1342968BR

  Title: Shift Lead

  Company Indicator: Walgreens

  Employment Type: Full-time

  Job Function: Retail

  Full Store Address: 1705 US HIGHWAY 51 AND 138,STOUGHTON,WI,53589

  Full District Office Address: 1705 US HIGHWAY 51 AND 138,STOUGHTON,WI,53589-01907-07519-S

  External Basic Qualifications:

  One year of prior leadership, supervisory, or retail key holder work experience.

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Preferred Qualifications:

  Prefer the knowledge of store inventory control.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 07519-STOUGHTON WI

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Laborer
Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions
Operations Engineer
Description Position Overview: The Sr. Operations Engineer is responsible for driving process improvement and standardization across the DC network. This role serves as a subject matter expert in war
Data Engineer
Description: Top Skills: Data Modeling Python SQL ETL (cannot support C2C at this time) What you’ll be doing (ie. job duties): Data modeling: Build and refactor data marts to enhance data discovery a
Senior Solution Developer
At Acxiom, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. As a Senio
Interior Site STA Engineer
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselve
Registered Nurse - RN
Summary We are hiring for a Registered Nurse. At Commonwealth Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy themeaningful connections that come from
Revenue Manager, RMAS - REMOTE
Additional Information Remote Job Number 24012347 Job Category Revenue Management Location Americas Revenue Management Sv, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time
RN-Operating Room
It's more than a career, it's a calling. MO-SSM Health Saint Louis University Hospital 1201 Grand Worker Type: PRN Job Summary: The Registered Nurse is a professional practitioner who assesses, manag
Truck Care Tire Technician
Req ID: 429179 Address: 2150 Leavenworth Trail Colbert, OK, 74730 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Comp
Bookkeeper
Description Bookkeeper: · Develop a well-organized system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures · Maintain accounts b
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved