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ServiceNow Developer - Senior Solution Specialist
ServiceNow Developer - Senior Solution Specialist-March 2024
Charlotte
Mar 16, 2025
ABOUT DELOITTE
With more than 100,000 Deloitte professionals across the United States, our range of services and depth of resources create the potential to make an impact through most any career. Right now, our prof
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Consulting, Financial Services
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About ServiceNow Developer - Senior Solution Specialist

  Are you an experienced, passionate pioneer in technology? A system's professional who wants to work in a collaborative environment. As an experienced Senior ServiceNow Developer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

  Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...

  Work you'll do/Responsibilities

  Work with functional team and clients to implement ServiceNow applications such as ITSM, ITOM, CSM and build customized applications using ServiceNow AppEngine

  Develop scoped applications that will utilize all the ServiceNow's platform functionality

  Create and maintain API and data integrations between ServiceNow and other services

  Work with the latest ServiceNow AI capabilities to enhance applications

  Use UI/UX leading practices to develop ServiceNow Portals

  Design and develop reports and dashboards

  The Team

  The US Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation utilizing ServiceNow. Working with CIO's, Technology Executives, Service Owners (HR, IT, Customer, Field Service, PPM) and their teams to establish an operating model for technology based on the implications of NextGen and advances technologies, new and evolving service models for technology and the operational expectations of an organization.

  QualificationsRequired

  Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

  Minimum 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment

  Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a must, Hands-on experience with Service Portal Development, Flow designer and/or traditional workflows

  Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4)

  Experience in Custom Application Development using ServiceNow

  Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub

  Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.

  Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts

  Experience building dashboards and reports

  Experience with App Engine

  Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  Must be a US Citizen

  Must be able to be in your designated office location or at a project location 10%-30% of your time over the course of the year

  Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve

  Preferred

  ServiceNow Certified Systems Administrator (CSA), highly desirable

  ServiceNow Certified Application Developer (CAD), highly desirable

  Experience with UI Builder, a plus

  ITIL Foundations, a plus

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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