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Service Technician - All Levels
Service Technician - All Levels-October 2024
Medford Honda
Oct 20, 2024
About Service Technician - All Levels

  Dealership:L0009 Lithia Honda

  Lithia Honda

  Hiring Automotive Technicians In Beautiful Southern Oregon!

  Opportunities for A, B & C Level Technicians

  Pay Range: $20 - $35 per flat rate hour depending on experience and certifications

  Bonus Incentive: $1 - $5 flat rate depending on production

  Service Hours: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 4:00pm. 5 Day Work Schedule.

  Technician Average Flagged Hours 125 – 225 per month

  Paid Technician Training

  Lithia Honda, located in the heart of the Rogue Valley on the I-5 corridor for easy travel north & south, surrounded by mountains, lakes, streams & rivers, hiking & biking trails, 45 minutes to mountain resorts, a 3 hour scenic drive to the Pacific coast or a direct flight from Rogue Valley International Airport to your favorite place to visit. Whether you’re into hunting, fishing, outdoor recreation, shopping or the theatre, we’ve got it all. Got children? We’ve got great schools.

  Come be part of the Great Team here at Lithia Honda of Medford !

  Responsibilities

  Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.

  Diagnose cause of malfunction.

  Complete all work according to the applicable safety requirements.

  Road-test vehicles to ensure quality of repair work.

  Accurately record time spent on repairs utilizing company time clocking procedures.

  Document work performed on repair order and document test procedures/results.

  Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.

  Return special tools to proper place.

  Use shop supplies and materials in a practical and economical manner.

  Maintain an organized and clean workspace, completing a stall cleaning every day.

  Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.

  Complete all required training.

  Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.

  Participate in and utilize technical training as assigned by management.

  Review the technical bulletins and other publications as assigned by management.

  Constructively communicate with other dealership personnel as required to satisfy customer needs.

  Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

  Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer’s vehicles.

  Arrive at work, take breaks, and depart work at the times designated by management.

  Skills and Qualifications

  Strong attention to detail

  Sense of urgency

  Attention to detail

  Excellent communication

  Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:

  Lube and Maintenance Services

  Engine Repair

  Suspension/Steering Repair

  Brake Repair

  Heating and A/C Repair (Optional)

  Certification/Training:

  Manufacturer certified in all areas listed above.

  Minimum of 1 ASE certifications (Should be an ASE Master Technician)

  Customer Pay Proficiency Level: Greater than 100% Customer Pay Repairs

  Automotive Technical Knowledge – Three to five years’ experience

  Competencies

  Does the right thing, takes action and adapts to change

  Self-motivates, believes in accountability, focuses on results, makes plans and follows through

  Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

  Thrives on a team, stays positive, lives our values

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

  Up to 2/3 of time: standing, walking, lifting up to 50 pounds

  Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

  *Reasonable accommodations may be made to enable individuals to perform the essential functions.

  NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

  We offer best in class industry benefits:

  Competitive pay

  Medical, Dental and Vision Plans

  Paid Holidays & PTO

  Short and Long-Term Disability

  Paid Life Insurance

  401(k) Retirement Plan

  Employee Stock Purchase Plan

  Lithia Learning Center

  Vehicle Purchase Discounts

  Wellness Programs

  High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

  At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

  Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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