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Service Sales Coordinator (f/m/d)
Service Sales Coordinator (f/m/d)-March 2024
Mannheim
Mar 19, 2025
ABOUT HITACHI ENERGY
We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value.
10,000+ employees
Technology, Engineering
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About Service Sales Coordinator (f/m/d)

  Hitachi Energy has an exciting opportunity as a Service Sales Coordinator to drive within the Power Industry. The ideal candidate will be apt in ensuring successful implementation of the service sales strategy for assigned area/accounts, to profitably achieve qualitative and quantitative targets for entire Hitachi Energy service portfolio. You will be able to analyze service market potential, with full focus on installed base (IB) penetration and ensure customer relationship management.

  Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow. For this role we follow a hybrid work structure where you can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences.

  Your responsibilities

  In close coordination with the Business lines, define, align, and execute the Go to Market business strategy for Hitachi Energy Service within the country through the analysis and identification of markets, customer segments, competition, trends, white spots, and BL specific service portfolio utilizing installed base, SFDC, and other foundational toolsMonitors current and future market/customer trends (i.e., sustainability, digitalization, security, ...) to adapt Service Go to market strategy to build long term partnershipsEnsures achievement of service sales targets, providing cost effective solutions to the customers and initiating improvement plans as neededDrive overall performance to achieve order growth and customer satisfaction to achieve Hitachi Energy Service growth. Create competitive landscape throughout sales cycle to ensure PG/BL make proper decisions to exceed customer expectationsEstablishes long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensures customer satisfaction issues are registered and responded to by teamSupports the team by participating in sales activities when needed. Responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market

  Your background

  Bachelor's Degree in business or a technical field with 5 years of professional experience working with Sales & MarketingFluent in German and English, spoken and writtenAbility to build, grow and maintain positive relationships and to build networksMust have a good market understanding to recognize market trends and transfer them to the businessExcellent communicator (verbal and written)Willing to travel domestically (30-40%)

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