LabCorp seeking a Team Lead to join our Service Rep/Courier team in Davenport, IA. In this position, you will be responsible for monitoring the receipt of customer care specimens, verifying receipt of tissues, perform ride along reviews, and assist in the post route audit process. This position vitally assists the evening supervisor in command and control of all evening activities, to include inbound shipments, specimen integrity, reporting, and auditing. This position will also provide needed coverage when Supervisor or other Team Lead is out.
Work Schedule: Monday - Friday 10am-6:30pm, additional hours/days may be required as needed
Location: Davenport, IA 52803
Job Duties/Responsibilities:
Assist logistics supervisor with day to day operations and special projects
Coordinate and assign work to the logistics team to ensure proper coverage
Ensure all drivers are prepared for their shifts with the necessary supplies
Work with dispatcher to provide alternate routes when needed
Research, troubleshoot and follow up on internal and external customer inquiries and issues
Train new hires and provide on-going training and support to the team
Generate and review daily/weekly reports and escalate any issues to leadership
Update routes in the database and reconcile route logs on a consistent basis
Ensure all equipment and handheld electronic devices are working properly
Serve as back-up driver when needed and perform dispatch duties as required
Perform administrative and clerical duties as needed
Job Requirements:
High School Diploma or equivalent
Prior logistics/driver experience preferred
Previous leadership experience within a logistics/warehouse/ or similar environment will be considered
Valid driver's license and clean driving record
Must be at least 21 years' old
Excellent critical thinking skills and the ability to prioritize and multi task
Strong attention to detail and organizational skills
Basic computer skills with proficiency in Microsoft Office
Ability to handle the physical demands of the positon
Comfortable with handling lab specimens when needed
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
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