Job Title

　　Service Order Solutions Audit/Billing Order Closure

　　Job Description

　　Service Order Solutions Audit/Billing Order Closure:

　　Ensure the smooth operation of the Service business, by ensuring accuracy and timeliness of case/work order closure, invoices, and cost assignment to customer contracts where appropriate.

　　Your role (Hybrid role, working 3 days from the office and 2 days from home):Audit service work orders for accuracy and ensure timely accurate revenue recognition and/or service order closure with guidance as needed.Communicate with internal & external customer regarding purchase order and billing accuracy.Understands and appropriately responds to accounts receivable (AR) disputes.Serve as a resource to the field organization and customers by researching and resolving issues in a timely manner and escalates urgent customer issues to management.You're the right fit if:

　　2+ years of customer service skills (experience in a high-volume call center preferred)1+ years' experience in an administrative position with experience in order processing/order entry or related experience (preferred).Intermediate skills in using PCs and Microsoft OfficeGood organizational and time management skillsClear and concise oral and written communications skillsAbout Philips

　　We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

　　• Learn more about our business .

　　• Discover our rich and exciting history .

　　• Learn more about our purpose .

　　If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

　　 Additional Information

　　US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

　　Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN .

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　　Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.