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Service Manager
Service Manager-March 2024
Vaasa
Mar 17, 2025
ABOUT HITACHI ENERGY
We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value.
10,000+ employees
Technology, Engineering
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About Service Manager

  We are looking for a Service Manager at Hitachi Energy, Transformer Service business in Vaasa. We offer a position with dynamic environment to work close with customers and our own Hitachi Energy team to deliver transformer life cycle service to the market - mainly in Finland. In Transformers Service, you can feel our customer-centric culture and our sense of purpose by contributing to sustainability. Our people and portfolio of reliable energy solutions help our customers and partners on short and long term.

  You will have the opportunity to create market demand by fluent interaction with our customers, practice - in the real world - a broad portfolio of technology and know-how through lifelong learning and be empowered to make decisions in a dynamic environment.

  In this position you will have the possibility to deepen your knowledge in transformers, their use and maintenance as well as industrial service business. This is also a great opportunity to develop your people and project management skills.

  As our new Service Manager one of your main responsibilities is to act as team leader and line manager for distribution transformer and tap changer service team including all tasks related to people management, and HSEQ and operations in your team.

  Your responsibilities

  Other responsibilities include

  Provide technical support to sales and directly to customers regarding distribution transformer and tap changers and running service orders and projects related to those from order to delivery and invoicing with a target to keep orders under control - on time, on cost and on quality.Project and resource planning (planning of use of internal and external resources and materials/subcontracting), negotiations with customers and suppliers, documentation and reporting, and sales of change orders.

  Your background

  B.Sc. in engineering (preferably electrical engineering) or equivalent Knowledge of distribution and/or power transformers (design, manufacturing, services related to transformers and/or industrial or utility usage and maintenance of transformers).Project management skills (tools and practices, hands on experiences) Good communication and coordination skills. A positive "can do" attitude.Strong verbal and written skills in Finnish. Good communication skills in English in work-related situations.Experience on people management is an advantageOn a more personal level we hope you can work systematically and are able to work independently and as a member of a team. You can interact with people from diverse backgrounds and skillsetsDetermined and responsibility to keep achieve targets (e.g., keep customer delivery time commitments)Good skills in MS Office applications. Experience with SAP ERP system is an advantage

  Ready for a new exciting challenge? Apply for the position by 15 January 2024. We will initiate interviews as candidates apply and position will be filled as soon as a suitable candidate is found.

  For more information about this role, please contact Kimmo Forsman, Local Product Group Manager, at +358 50 3341997.

  More about us

  Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world's energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.

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