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Service Intern
Service Intern-April 2024
Billings
Apr 18, 2025
About Service Intern

  Description

  The Service Intern position offers students part time employment at a sponsoring store during their education. This program is intended for students interested in a career in the equipment industry as a Service Technician.

  Specific Duties Include:

  Part time paid employment at sponsoring store (if store location permits) while attending high school.

  Possible full time paid employment at sponsoring store location following graduation.

  Eligible for the RDO Equipment Co. tool discount program with Matco upon full time employment.

  Maintain acceptable attendance record while in program.

  Adhere to academic policies, rules and regulations set forth by the learning center the student is attending.

  Document machine information and repairs completed on work order, including parts and fluids used.

  Maintain a clean work area, as well as care for all shop tools, machines, and equipment.

  Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.

  Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.

  Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

  Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.

  Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

  Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.

  Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

  Perform all other duties as assigned by management in a professional and efficient manner.

  Job Requirements:

  High school student

  Mechanical skills

  Strong computer skills

  Excellent customer service skills

  Ability to assemble and perform maintenance functions on equipment

  Excellent communication and written skills

  Strong organizational skills

  Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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