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Service Desk Analyst
Service Desk Analyst-March 2024
Richmond
Mar 22, 2025
ABOUT INSIGHT GLOBAL
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT and government.
1,001 - 5,000 employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Service Desk Analyst

  Job Description

  Insight Global is seeking an experienced Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. We need an individual who is passionate about customer service.

  The role is responsible for managing incoming customer calls and email related to IT support and Service Requests.

  Skills and Requirements

  ­Windows 10 and 11

  ­Service Desk Ticketing

  ­Incident Management

  Problem Management

  ­Asset Management Okta

  Arista null

  We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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