Job Description
The Service Center Operator I is responsible for responding to inbound calls and requests for service needs. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
COMPENSATION: The hourly rate for this position starts at $24 to $24.25, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
LOCATION: California Pacific Medical Center in San Francisco, CA.
MAKE SURE TO UPLOAD YOUR UPDATED RESUME WHEN COMPLETING YOUR JOB APPLICATION.
Job Responsibilities
Responsible for receiving calls for service; prioritizes and coordinates the service requestsIdentify and resolve customer needsCoordinate with internal resources to resolve service requestsHandles and maintains of all records and documentation of service requests; uses software to log activityProvides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Must have a familiarity with computer applications and navigation of systemsDemonstrates strong social skills, accuracy, and attention to detailProven interpersonal and communication skills, both written and verbalMust be available to work required hours based on business needs
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.