Senior Wireless Network Infrastructure Specialist
Req ID 17615
Senior Wireless Network Infrastructure Specialist
Who We Are
At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines. To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure. This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment. Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!
WSP
WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients andmaintaininga robust IT operation to support our employees worldwide.WSPs vast global network is todaycomprisedof over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users.
POSITION SUMMARY
To ensure the efficient operation ofWSPsinternalNetworkservices, we areseekinga talented andexperiencedSeniorWirelessNetworkInfrastructureSpecialist.This rolewillreport totheGlobal Manager ofNetworkInfrastructure.
AsSeniorWirelessNetworkInfrastructureSpecialistyour primary focus will betomaintainthe integrity of thedeployedwireless networkasset data,documenthow it is deployed,proactivelyevaluatehow it isoperating, anddevelop planstooptimizethe environment.
MAINRESPONSIBILITIES
Working onhighly complexmatters and assignments of large scope, impact, and importance.
Working with professionals and management toidentifyopportunities for improvements in people, processes, and technology.
Leading team members on the development of methods, techniques, and various analytical approaches.
Guiding team members to solve significant problems/issues.
Proactive management and performance of service suppliers and/or manufacturer activities to align with expected service levels.
Establishing &maintainingstandards, processes & procedures relating to the operation of all aspects of the services.
Remainingcurrent in the knowledge and use of technologytoprovide recommendations for improving the consistency and cost effectiveness of the services.
Ensuring thatappropriate documentationis availableandaccurate.
Develop,monitor, and manage metrics and KPIs to proactively assessinfrastructureperformance andcapacity.
Creating, executing, and managingrepeatable routines that proactivelyidentifyimprovements.
Conductingregular scheduledcapacityplanning/management activities.
Developingand implementingplans to proactivelyremediate identified performance, health, orcapacityissues.
Auditingfor standards compliance.
Supporting activities forIT regulations andcompliance.
Enhancingand enforcingservice transition processes that protect the stability of network operations.
Planning for the execution of business continuitytesting, reporting, and gap resolution.
Supporting problem managementto resolve recurring issues.
Support the IT budget process by providing input and direction as it relates to infrastructure and services.
Manage the lifecycle of infrastructure hardware components, software, licenses, and support subscriptions.
Own &maintainthe integrity of thenetworkasset data across all IT platforms.
Evaluatingand improvingtheeffectiveness of operational monitoring.
ACADEMIC AND EXPERIENCE REQUIREMENTS
The ideal candidate would meet all, or most of the below criteria:
Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
At least6-8years relevant and practical experiencein aNetworkoperations role.
Extensive in-depth knowledge ofNetworkservices and infrastructurewith emphasis on Wirelessnetworking.
Vendor certifications not a requirement, proven practical experience preferred.
Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
Experience of working within ITIL aligned Service Management organisation.
Practical experience in managing large, complex, multi-vendor networks.
Deep understanding and practical experienceinmanaging,maintaining, andoptimizinglarge scaleenterprise wireless networksthat utilise:
Ciscowireless access points and controllers.
Cisco Identify Services Engine
Cisco DNA
Comprehensivetheoretical and practical knowledge of802.1x, RADIUS, EAP-TLS, andWLAN standards.
RF Design, RF Survey/Engineering and RF troubleshooting skills.
Experience withAirmagnet,Ekahauor other site survey software.
Expertisein troubleshootingWiFiconnectivity and performance issues using WLAN controllers, over-the-air packet capture analysis and spectrumanalysers.
Experience in managing networks that encompass the following technologies isalsoadvantageous:
Software-Defined-WAN (preferably Aruba/Silver Peak)
Cloud Networking (preferably Microsoft Azure)
Cloud-based Internet Security (preferably Zscaler Internet Access)
Unified Communications (preferably Microsoft Teams)
Remote Access Solutions (preferably Zscaler Private Access & Cisco AnyConnect)
Multi-vendor LAN switching (preferably Cisco and Aruba)
Next Generation Perimeterfirewalltechnologies (preferably Palo Alto)
Application Delivery Controllers & Load Balancing (preferably F5 Networks)
Experience in Network Automation and DevOps practices is highly desirable.
SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS
Excellent written and spokenEnglish.
Excellent interpersonal and communication skills, able to interact with all layers of management.
Ability to workwith minimal supervisionandlittleto no instructions.
Strong leadership and coaching skills.
Strong organizational and project management skills, with excellent documentation abilities.
Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions toidentifiedproblems.
Demonstrated experience inunderstanding anddemonstratingcompliance with information securityrequirements.
Knowledge and experience in performing information security practices in the management and delivery of infrastructure andoperations.
WSP Benefits
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $69,600 - $157,000
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Expected Salary (Colorado only): $69,600 - $157,000
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
Additional Requirements
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Additional Details
Travel Required: 10%
Job Status: Regular
Employee Type: Full
Primary Location: NEW YORK - PENN PLAZA
All locations: US-AK-Anchorage, US-AL-Mobile, US-AZ-Tempe, US-CA-El Centro, US-CA-Irvine, US-CA-Long Beach, US-CA-Los Angeles, US-CA-Oakland, US-CA-Walnut Creek, US-CO-Aurora, US-CO-Colorado Springs, US-CO-Greenwood Village, US-CO-Pueblo, US-CT-Rocky Hill, US-DC-Washington, US-FL-Florida City, US-FL-Fort Myers, US-FL-Holly Hill, US-FL-Jensen Beach, US-FL-Palatka, US-FL-Panama City Beach, US-FL-Pompano Beach, US-FL-Sarasota, US-FL-St Petersburg, US-GA-Gainesville, US-GA-Kennesaw, US-GA-Savannah, US-GA-Warner Robins, US-ID-Boise, US-IL DeKalb, US-IL-Chicago, US-IL-Springfield, US-KS-Wichita, US-KY-Fort Knox, US-KY-Hebron, US-KY-Lexington, US-KY-Louisville, US-LA-Baton Rouge, US-MA-Westborough, US-MD-Baltimore, US-MD-Columbia, US-MD-Hagerstown, US-MD-Millersville Maryland, US-ME-Augusta, US-ME-Eliot, US-ME-Portland, US-MI-Holland, US-MI-Kalamazoo, US-MI-Port Huron, US-MI-Traverse City, US-MN-Minneapolis, US-MO-Creve Coeur, US-MO-Kansas City, US-MO-St Louis, US-MT-Helena, US-NC-Camp Lejeune, US-NC-Durham, US-NC-Greensboro, US-NC-Raleigh, US-NC-Wilmington, US-NE-Grand Island, US-NE-Lincoln, US-NH-Portsmouth, US-NJ-Jersey City, US-NJ-Marlton, US-NM-Albuquerque, US-NM-Questa, US-NM-Socorro, US-NV-Fallon, US-NV-Las Vegas, US-NY-Binghamton, US-NY-Buffalo, US-NY-Clifton Park, US-NY-Goshen, US-NY-Horseheads, US-NY-Lancaster, US-NY-Long Island City, US-NY-Pittsford, US-NY-Troy, US-NY-Valhalla, US-OH-Cincinnati, US-OH-Cleveland, US-OH-Columbus, US-OK-Oklahoma City, US-OR-Klamath Falls, US-OR-Portland, US-PA-Bristol, US-PA-Ephrata, US-PA-Philadelphia, US-PA-Pittsburgh, US-TN-Knoxville, US-TN-Nashville, US-TX-Austin, US-TX-Corpus Christi, US-TX-Dallas, US-TX-Round Rock, US-TX-San Antonio, US-UT-Roosevelt, US-UT-Salt Lake City, US-VA-Abingdon, US-VA-Arlington, US-VA-Chantilly, US-VA-Colonial Heights, US-VA-Emporia, US-VA-Lawrenceville, US-VA-New Bohemia, US-VA-Petersburg, US-VA-Prince George, US-VA-South Hill, US-VA-Virginia Beach, US-VA-Williamsburg, US-VA-Winchester, US-WA-Seattle, US-WA-Vancouver, US-WI-Madison, US-WI-Milwaukee, US-WI-Pewaukee, US-WY-Rock Springs
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.