Description
The Team: The Just Walk Out (JWO) team in AWS just launched its 100th store, and we’re looking for a Senior UX Designer to help drive our next set of industry-changing innovations to further delight shoppers for the next 100 stores and beyond. Today, JWO delights shoppers in physical stores by saving them from the time and hassle of checkout lines by leveraging artificial intelligence (AI) technologies like computer vision and generative AI along with shelf sensors, cameras, sensor fusion, and RFID. Just enter the store with a tap of your credit card, pick up what you want, and skip the checkout when done. No lines, no item by item scanning, no checkout. At JWO stores, the technology automatically detects when products are taken from or returned to shelves and keeps track of them in a virtual cart, so shoppers really do “just walk out.” You can find JWO today at stores across the US, UK, Canada, and Australia — stadiums, airports, grocery stores, convenience stores and more. Some stores are owned by retailer customers using JWO (learn more about our customers here: https://justwalkout.com/our-customers ). Other stores are owned and operated by Amazon (Amazon Go, select Whole Foods and Amazon Fresh locations).
The Role: As a Senior UX Designer for Just Walk Out Technology, you will need to be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that haven’t been solved at scale before anywhere. User Experience in this space spans customer-facing digital and physical experiences that adapt to store environments, mobile apps, corporate applications, retailer tools, and store associate tools. As a designer on this team you will work with product, research, engineering, operations, and business teams to create experiences with a direct impact to shoppers, retailers, and store associates. You will also collaborate closely with other design disciplines including industrial design, store design, and UX in partner teams.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
7+ years experience as a user experience designer, interaction designer, or similar role.
An online portfolio or samples of work demonstrating your process for creating great user-centered design solutions.
Demonstrated ability to work collaboratively with stakeholders across multiple organizations and drive alignment.
Ability to work efficiently and demonstrate a bias for action in a fast-paced environment, working on ambiguous and challenging projects.
Experience working in collaboration with developers for implementation of customer experiences.
Experience with best practices for information architecture and design, as well as experience with usability principles and techniques.
Bachelor or master’s degree in design, human-computer interaction (HCI), or equivalent professional experience.
Proficiency in a variety of design tools such as Figma, Sketch, Invision, Principle, Framer, Flinto, Illustrator, Adobe XD
Visual design expertise demonstrated through mockups and style guides
Preferred Qualifications
Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate interactive design concepts clearly and persuasively.
Relentless desire for innovation, balanced with business needs and knowledge of customer expectations
Experience in user research
Experience in design for both digital and physical contexts
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.