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Senior Technology Resilience Program Manager
Senior Technology Resilience Program Manager-January 2024
Eden Prairie
Jan 19, 2025
ABOUT C.H. ROBINSON
As one of the world’s largest logistics platforms, we are responsible for getting goods to people, when and where they need them.
10,000+ employees
Client Services
VIEW COMPANY PROFILE >>
About Senior Technology Resilience Program Manager

  C.H Robinson is seeking a Senior Technology Resilience Program Manager who will be responsible for coordinating the efforts to develop procedures that ensure the organization can respond to and recover from a Technology disaster. They will assist in the design, development, maintenance, and exercising of the overall Technology Resilience program to provide continuity of Technology operations for each critical functional area of our systems around the globe. They will also be responsible for leading recovery teams and efforts in real data recovery emergencies and exercises.

  At C.H. Robinson our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 200 and named as one of company we are today. C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With over $30 billion in freight under management and 20 million shipments annually, we are the world's largest logistics platform. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. We use our information advantage to deliver smarter solutions for our more than 124,000 customers and 76,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.

  Responsibilities:

  Partner with leaders and business stakeholders in a collaborative environment to plan and deliver Technology continuance strategies and solutions that meet the needs of all applications and technology around the globeMonitor environmental changes to maintain existing and develop new recovery strategies, processes, and control plans to manage disaster recovery capabilities, coverage, and responseProvide guidance in shift-left activities for reliability, continuity, and resilience of Technology systemsDrive continuous process improvement through Business Impact Analyses (BIAs), awareness and training sessions, maintenance of disaster recovery plan documents and policies, process automation, and other disaster recovery program activitiesPlan, coordinate, and lead disaster recovery exercises including test preparation, execution, reporting, and issue resolution to ensure that disaster recovery plans are complete and executableDevelop partnerships across the technology organization, including senior technology leadership, to influence decisions and provide continuity recommendationsMaintain personal development through disaster recovery education and disaster recovery industry professional relationshipsDrive execution of strategic roadmaps defined in collaboration with executive leadership for business continuity and crisis managementDefine and prepare reporting for leadership review on program status and identified gaps.Support audit requirements and ensure compliance with appropriate regulationsProvide guidance and support to other team membersProvide critical on-call coverage for Technology resilience impacting eventsOther duties or responsibilities as assigned according to the team and/or country specific requirements

  Required Qualifications:

  5+ years of experience in Technology Program ManagementMinimum of 2 years of disaster recovery experience, including familiarity with disaster recovery activitiesIntermediate working knowledge of servers, networking, databases, and N-Tier Technology application architecture practicesBachelor's Degree or minimum of 4 years of equivalent work experience and high school diploma/GED

  Preferred:

  Experience with common scripting languages like PowerShell, JavaScript, Python, etc.ISO/IEC 27031:2011 or ISO 22301:2012 experienceDemonstrated program and project management skillsCertified Business Continuity Planner (CBCP) or similar disaster recovery certificationStrong written and verbal communication skills with the ability to assess audiences and adjust content, style, and approach to meet their needsExperience leading meetings, keeping focus, and balancing multiple viewpoints from stakeholdersDemonstrated ability to document current and future business continuity processes/proceduresRelationship management experience with comfort collaborating across the organization and ability to present to, partner with, manage, and influence others across the organizationAbility to quickly identify and adapt to new requirements and methods while working under tight deadlines and stressful conditionsProven track record of effectively delivering results in a fast-paced environment while managing multiple prioritiesValues a diverse and inclusive work environment

  Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

  Equal Opportunity and Affirmative Action Employer

  C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

  Affirmative Action Employer/EOE/M/F/Disabled/Veteran

  Benefits

  Your Health, Wealth and Self

  Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities

  Dig in to our full list of benefits on OUR CULTUREpage.

  Why Do You Belong at C.H. Robinson?

  Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

  As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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