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Senior Technical Consultant
Senior Technical Consultant-November 2024
San Francisco
Nov 23, 2024
ABOUT ADOBE
At Adobe, we’re changing the world through digital experiences by helping customers create, deliver, and optimize content.
10,000+ employees
Technology
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About Senior Technical Consultant

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  The Challenge

  Marketers are increasingly relying on Adobe to help them solve their biggest challenges and increase loyalty, retention, acquisition, and revenue. As a Technical Consultant, your primary responsibility will be to help customers realize these goals through the use of Adobe Campaign's advanced marketing platform as well as Adobe Journey Optimizer, natively built on the Adobe Experience Platform. You will solve complex technical challenges such as integrating multiple data systems via multiple protocols, implementing solutions that can provide real-time decisions for millions of customers from a single platform, and connecting customers to all the products in the Adobe Marketing Cloud. Your knowledge of databases, programming languages, and web technologies will allow you to translate business requirements into detailed designs that ultimately make our customers' lives easier by leveraging Adobe Campaign and Adobe Journey Optimizer. To our customers, you will be the expert of our software and teach them best practices. To other internal groups at Adobe, you will be the voice of the customer and pass on feedback from the field.

  What You'll Do

  Implement Adobe Campaign and Adobe Journey Optimizer projects on time and on budget using database technologies, programming languages, and web technologies. This is a hands-on development role.

  Collaborate with other Adobe consultants from Campaign, Adobe Journey Optimizer, and other Marketing Cloud solutions, both in the U.S. and off-shore, to design solutions that increase customer retention, loyalty, and acquisition

  Enable customers and partners on Adobe Campaign and Adobe Journey Optimizer best practices through a combination of side-by-side coaching and remote enablement

  Take ownership of delivering successful customers all sized projects.

  Create referenceable customers who are eager to share their successes with the marketing community

  What You Need to Succeed

  Eagerness to learn new applications of traditional and new Adobe technologies

  Comfortable working both independently and part of a larger team

  Passion about the customer experience and driving customer success

  Excitement about being part of a rapidly expanding team with evolving responsibilities

  Ability to articulate and convey technical concepts to a mixed audience of senior technical and business executives

  Proficiency in implementing enterprise software

  Proficiency in SQL development including ETL implementations

  Proficiency in scripting/programming (JavaScript preferred)

  Familiarity with XML

  Ability to travel to customer sites may be needed (25-50%)

  Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $139,400 -- $235,700 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

  At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

  In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

  Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

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