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Senior Technical Analyst - HCM Cloud/ Global Human Resource
Senior Technical Analyst - HCM Cloud/ Global Human Resource-September 2024
Raleigh
Sep 22, 2024
About Senior Technical Analyst - HCM Cloud/ Global Human Resource

  Job Description

  Note: This role may need you to work on weekends and multiple shifts on a rotation basis.

  About the role:

  The position is for an HCM Cloud Technical Analyst with experience in Cloud Global Human Resources, testing, and production support. Track-incidence, diagnosis, replication, solve, and resolution of complicated and critical cases. The focus of this position is to provide Customer Service on a technical and functional level and to drive complete and total resolution of each service incident.

  What you will do:

  Hands-on experience with Fusion Cloud HCM or EBS HCM applications

  Testing and Production support techno/functional Analysis

  Employment actions such as hiring, termination, transfers, data extraction, HR security (users/roles/privileges), onboarding, checklist

  Responsibilities

  What you've done:

  5+ years of HCM product suite techno/functional testing and production support

  3+ years of HCM implementation or technical HCM Support experience

  2+ years of experience working with HCM Cloud products

  5+ years of experience in RDBMS, SQL, PL SQL, XML, Java, J2EE and Oracle ADF, SOA and Web Services

  Functional/Technical background in assigned product area (i.e. HCM) and exposure to associated systems and software

  Experience with structured SQL statements and how those are implemented in the RDBMS (SQL/PLSQL)

  Ability to read and decipher software Log and Trace files, Web Server Optimization, and Server configuration as well as the ability to act upon the finding to determine a problem resolution.

  Experience in filtering and updating complex technical knowledge for use in problem resolution

  Note: This role may need you to work on weekends and multiple shifts on a rotation basis.

  This is an amazing opportunity. Apply today!

  Disclaimer:

  Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

  Range and benefit information provided in this posting are specific to the United States only

  Hiring Range: from $21.59 to $60.63 per hour; from $44,900 to $126,100 per annum. May be eligible for equity.

  Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

  Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

  Oracle offers a comprehensive benefits package which includes the following:

  Medical, dental, and vision insurance, including expert medical opinion

  Short term disability and long term disability

  Life insurance and AD&D

  Supplemental life insurance (Employee/Spouse/Child)

  Health care and dependent care Flexible Spending Accounts

  Pre-tax commuter and parking benefits

  401(k) Savings and Investment Plan with company match

  Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  11 paid holidays

  Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  Paid parental leave

  Adoption assistance

  Employee Stock Purchase Plan

  Financial planning and group legal

  Voluntary benefits including auto, homeowner and pet insurance

  About Us

  An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

  In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

  Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

  At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

  That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

  Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  * Which includes being a United States Affirmative Action Employer

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