Job Description:

　　We are looking for a highly motivated individual to join our Production Services / SRE Team supporting the Fidelity Asset Management Fixed Income division. You will provide level 2 application and batch support in a fast paced, high-energy, and collaborative work environment. This is a unique opportunity to work on a wide variety of technologies in a core Fidelity business. This position involves exposure to the core Fidelity financial business applications.

　　The position requires a deep understanding of application and infrastructure support and familiarity with supporting cloud computing environments. You must be a self-starter who is passionate about the technology you are supporting and eager to enhance its reliability through developing platform improvements. You should enjoy working on a mix of old and new technologies in a team environment, where your success depends heavily on the performance of your team and organization. You should have an appetite and appreciation for new technologies and their ground-breaking influence.

　　Members of the Production Services & SRE team regularly work to:

　　Assess the business impact of incidents via customer interactionTroubleshooting and analysis of batch and application issuesResolution of incidents through application tools and databasesCoordinate the migration of fixes with development teams into ProductionProvide On-Call support during the week and weekends

　　The Expertise You Have and The Skills You Bring

　　Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master's degree a plus5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.1-2 years of experience in Cloud development (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments1-2 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automationHands-on experience with container orchestration, preferably with KubernetesExperience operating and implementing distributed & highly concurrent service-basedAbility to automate with various scripting languages (Python, Shell scripting, etc.)Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelinesHands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.)Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scaleProven experience in maintaining scalability and resiliency of complex environment.Extensive experience with Oracle and PL/SQLAnalyze code (PL/SQL, Perl, Shell script) to troubleshoot and propose long term solutions. Expertise in writing PL/SQL code, Stored Procedures, Functions, Triggers etc.Demonstrate strong analytical and problem-solving skills while working with the team in daily operations including resolution of data quality issues, analysis of system functionality, responding to system alerts, business queries and report requests.Provide prompt support for Trading, Portfolio Management and Research applications.

　　The Team

　　As a member of the Site Reliability Engineering & Production Services team, you will work with other technology professionals to support Asset Management Technology solutions for the Fixed Income Portfolio Management, Research, Trading, and Investment Operations functions. Asset Management Technology is an integral partner of Asset Management and is responsible for delivering innovative, scalable, industry-leading investment tools that enable the business to achieve competitive advantage globally.

　　Certifications:

　　Company Overview

　　Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

　　Join Us

　　At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

　　At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

　　We invite you to Find Your Fidelity at fidelitycareers.com.

　　Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

　　Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

　　At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.