CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.
The Sr. Solutions Architect -Security is client facing, pre-sales technologist that works with designated accounts and acts as a value-added technical advocate for clients. A Sr. Solutions Architect is responsible for understanding clients' business requirements as they pertain to Security solutions, qualifying opportunities and creating designs that match the requirements with appropriate products, managed and professional services.
This role builds the required presales collateral to represent the solution including, but not limited to, LOUs (Letters of Understanding), HLDs (High Level Design), BOMs (Bill of Materials), Product Quotes (with pricing), LOEs (Level of Efforts), Client Proposals and SOWs (Statement of Work). This role entails the following responsibilities; collaborating with other Line of Business (LOB) experts as required to address client needs, presenting the proposed solution to the client, ensuring the sale is made and overseeing the delivery of these solutions all while maximizing profit. Lastly, the Sr. Solutions Architect role requires that the person builds and maintains a healthy relationship with key business partners (OEMs, subcontractors, service providers) in the assigned districts and regions they support.
The Sr. Solutions Architect - Security has deep subject matter expertise of solutions in the Security LOB. Is an expert in the "Art of the Deal" for the Security LOB, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin. Has a generalized understanding of technology solutions in adjacent LOBs. Is considered a thought leader and develops IP & collateral for the Security LOB. Sells and positions implementation and advisory services primarily in their assigned LOB, but also understands and advises clients on where other strategic and advisory services fit their needs. Primary Duties & Responsibilities
Client Facing Sales Support - Works with sales account team, interfacing directly with clients. Builds trusted advisor relationships, understanding clients' business challenges and proposing solutions
Client facing work will include:
Advising clients on how to integrate the Six Security Domains: Infrastructure Security, Data & Application Security, Intelligence & Analytics, Threat & Vulnerability Management, Identity and Access Management, and Program Strategy & Operations - throughout their application and data center infrastructures, as well as into their business processes
Advising clients on greatest areas of security risk and proposing remediation strategies
Advising clients on industry standards such as: PCI DSS, ISO, SOX, GLBA, HIPAA, FISMA and NIST framework
Assessing security implications and requirements for introduction of new technologies
Develops High Level Designs and Architectures - Creates and documents architectures that address client business problems which can be used to ensure a smooth transition from presales to delivery
Create Proposals - Develop BOMs (Bill of Materials), Product Quotes, SOWs (Statements Of Work), LOUs (Letters of Understanding), business cases and RFP responses
Sales Planning - Work with management and sales teams to develop account prioritization and support strategies that will ensure a long term trusted relationship status
Partner Relationship Management - Develop healthy and trusted relationships with key partners in the geography
Consulting - Provide project oversight on significant client projects, including activities such as leading Kickoff meetings and milestone reviews
Intellectual Property Development - Contribute to the development of intellectual property and industry recognition (white papers, speaking engagements etc.)
Administrative Overhead - Respond to email, phone calls, complete time cards in a timely manner, expense reports and status reports as required Administrative Overhead - Respond to email, phone calls, complete time cards in a timely manner, expense reports and status reports as require
Training - Develop and execute a professional plan that will enhance skills
Basic Qualifications
Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
At least eight (8) years of Information Technology work experience in a Security solutions focused role
Other Position Requirements
Demonstrated ability to apply security technical background and knowledge to business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
Demonstrated ability to drive sales, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin
Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
Proven ability to evaluate information and make sound technical risk judgements
Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
Demonstrated ability to perform technical skills/knowledge transfer to client
Demonstrated attention to detail and follow-up skills
Demonstrated leadership, delegation, and personnel management skills
Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences
Demonstrated ability to work independently with minimal direction
Technical writing experience
Preferred Qualifications
At least four (4) years of experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment
Security certifications such as CISSP and relevant security technology solutions and/or industry certification
Four (4) years billable consulting experience
Four (4) years of experience with leading teams in a Client or consulting project environment
Four (4) years of experience in managing relationships with Security vendor partners
Demonstrated experience in the selling and delivery of multi-million dollar enterprise-size, complex projects
Relevant experience in Cloud and Cloud Security technologies, as well as XaaS
Essential Functions
The position exists to provide presales technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis
The above primary duties, responsibilities, and position requirements are not all inclusive.